drjobs Cloud Services Manager Project Manager with SAAS CRM marketing sales

Cloud Services Manager Project Manager with SAAS CRM marketing sales

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1 Vacancy
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Job Location drjobs

Okemos, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

ESSENTIAL RESPONSIBILITIES AND DUTIES

As IXN Manager you will report to the CEO and assume business unit responsibilities including:

Develop and implement strategies to continue our growth including new products for managed

hosting infrastructure as a service cloud (virtualization) websites and other application services.

Monitor performance to ensure service delivery exceeds service level goals (SLAs).

Lead IXNs teams: Operations 911 Security Operations Center sales/channels

Marketing and Customer Service.

Maintain and improve the business processes:

Sales Maintenance and Service Delivery Tracking Systems.

Product Management.

Problem/Issue order tracking help desk incident and configuration management.

Continual improvement (plan execute analyze and synthesize issues manage

problems and apply rootcause analysis to make datadriven decisions/improvements).

Exceptional customer service and operational excellence especially in privacy & security.

REQUIRED EDUCATION EXPERIENCE KNOWLEDGE & ABILITIES

Bachelors degree preferably in business computer science or a technical program.

4 years of experience leading teams that provide data hosting or SaaS.

2 years of experience in budgeting and project management.

Working knowledge of CRMs cloud services platforms and security protocols.

Experience in marketing sales and directing project managers of IT services.

Excellent communication (verbal written and listening) skills.

Regards

Mohammed Ilyas

PHor Textor You can share the updated resume at com


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

Yes


Employment Type :

Fulltime

Employment Type

Remote

Company Industry

About Company

50 employees
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