- Analyze customer requirements and tailor the use of the system to meet those objectives.
- Develop project plans and timelines to successfully deploy solutions and assist with data conversion
- Full support of users within all relevant sites.
- Identify and understand end users technical SAP FI requirements provide necessary training and documentation work to build and maintain strong end user relationships and provide ongoing support
- Responsible for the support and communication with HQ for the implementation management and optimization of new and existing processes within SAP module FI as needed to support customer requirements
- Motivated formulate process improvements resulting from support issues with the aim of minimizing recurring support
- Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes identify inefficiencies and recommend system improvements and provide backup for SAP consultants as needed
- Monitor and report on the status of any issues proactively review and interpret performance against operating standards; provide information and reports results
- Serves as the primary oncall support person for trouble shooting and correcting system issues
- Off business hours and holidays support required during month end closing support special sale promotion period(4th of July Black Friday Christmas etc. and occasional critical issue situation
Qualifications :
- EST 9 to 6 support required
- Bachelors degree in Computer science / related discipline with an information technology focus
- 8 years of experience as a functional or business consultant with SAP applications
- Experience within SAP FI in an ECC 6 environment
- Full lifecycle SAP implementation with expertise in FI
- SAP Public Cloud experience preferred
- S/4 Hana experience preferred
- TR AR Sales Deduction module experience preferred
- ABAP debugging skill preferred
- Experienced in processing a variety of EDI document types and familiarity
- Indepth technical knowledge working with EDI related systems and architecture
- Project management experience that involves conceptualizing organizing planning executing test training users and documenting training materials
- Demonstrated experience and understanding of system development life cycle dynamic of application development and information technology practices and methods
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract