Air Desk Strategic Advisor
Air Desk Strategic Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
He aha te tranga About the role:
To provide efficient daytoday advice and support to the Hato Hone St John Air Desk and Team within the Integrated Operations Centre.
This role will assist in establishing and maintaining systems and procedures to enable the Air Desk to safely and effectively provide clinical support and advice in the context of dispatch decisions with air resources.
Key responsibilities include:
- In collaboration with the IOC Manager Secondary Triage & Air Desk maintain relationships with key external stakeholders including our purchaser RCCNZ SAR Police SLSNZ Coastguard FENZ Defence Force Air ambulance operators and civil aviation.
- Work closely with the Air Desk Manager to ensure smooth operations and effective use of resources.
- Support the delivery of Integrated Operations Centre services by ensuring Air Desk personnel have uptodate knowledge on aircraft and crew capabilities for effective air ambulance dispatch decisions.
- Advise on systems and processes as Air Desk responsibilities expand.
- Ensure efficient and accurate completion of administrative tasks and reporting act as a point of contact coordinating incoming communications and requests.
- Strengthen coordination between agencies using shared aircraft and ensure compliance with CAA requirements.
- Maintain and improve Air Desk processes driving innovation and addressing areas for improvement.
- Track and report on Air Desk projects ensuring deadlines are met and continuous training programs are developed and delivered.
- Demonstrate excellent customer service promptly responding to enquiries and requests while maintaining confidentiality.
- Provide subject matter expertise on Air Desk contracts and service level agreements as needed.
Qualifications :
Ko wai koe About you:
- Extensive experience with New Zealand air ambulance operations particularly with helicopters including safety equipment training for specific environments winching longlining night vision goggles and HUET.
- Strong knowledge of New Zealand air ambulance operations including both helicopters and fixedwing aircraft. Proven leadership experience in managing an Air Operations Centre is preferred.
- Understanding of Te Tiriti o Waitangi and its application in health and community contexts.
- Excellent communication skills (written oral and active listening) with the ability to influence and build rapport especially with external stakeholders.
- Proficient in Microsoft Office (Excel Word Access) with strong analytical investigative and reportwriting skills.
- High attention to detail with a solid understanding of administration policies and processes.
Please note Authority to Practice (ATP) is not required nor supported in this role.
Additional Information :
Me phea te tuku tono How to apply
Click Im interested before applications close on Sunday 30 March 2025
For further information please contact Tanya Jeffery Recruitment Advisor onExt: 8793 or for a confidential discussion.
Please note: all appointments are subject to satisfactory completion of preemployment checks including but not limited to physical assessment and health check. This does apply to current members as well. For clinical operations roles where you are required to drive you will be required to meet Hato Hone St John medical standards.
At Hato Hone St John we embrace diversity welcoming everyone to bring their authentic selves to work. We value unique perspectives fostering inclusivity to better serve our communities and were committed to creating a workplace where everyone belongs.
E phiritia nei e mtou te whnau o Hato Hone St John ng rerektanga o ia tngata ki te haramai. E whinatia e mtou I ng whakaaro rerek kia mahi pai I roto I ng hpori katoa. Ko t mtou nei haepapa kia hanga ttahi huru mwai m tatou kia mahi haumaru ai.
If you need accommodations for accessibility please reach out to the recruiter listed for equitable participation in our recruitment process.
Research shows that women and people from underrepresented groups are less likely to apply for roles when their experience doesnt match the job description perfectly. If youre excited and think you have what it takes we want to hear from you! Even if your experience doesnt align 100. Please apply or contact the recruitment advisor listed on the advertisement for a krero.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
