Duty Manager
Duty Manager
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Job Description
Teamworx have a fantastic opportunity for a Duty Manager to join our clients Hotel in Waterford
The role:
This is a fulltime position.
Have a minimum of two years supervisory experience within the hotel or hospitality industry.
Possess excellent guest care and service skills.
Have a mature positive and pleasant manner.
Oversee the running of Key Functions of the hotel.
What s in it for me
Generous salary
Pension contribution 4 employee 4 employer After 6 months)
Sick Pay
Health Insurance Contribution 500 p.a.
Clothing allowance 150 p.a.
Complimentary On Site Gym
Meals on Duty
Complimentary family stay in sister hotels 2 nights B&B)
Free Carpark
Key Duties and Responsibilities
To oversee the daily operations of the hotel and assist in departments when necessary.
To consistently maintain the correct service and product standards within the hotel.
Manage and support team members ensuring they adhere to policies and provide excellent service.
To assist in training ensuring that training is documented accordingly and to assist in the development of staff.
To have adequate knowledge of operating the hotels AV equipment air conditioning and lighting in all departments.
Anticipate guest needs and proactively manage their expectations.
To ensure an environment exists which promotes employee morale and encourages the team to have pride and commitment in their area of work.
Ensure prompt resolution of guest issues.
Have full knowledge of the hotel and all departments.
Monitor billing payments and ensure accurate transactions.
Oversee the of any events conferences or group bookings that are happening in the hotel.
Ensure the hotel complies with all health safety and quality standards.
Handle emergencies or unexpected issues such as maintenance problems or guest concerns and resolve them efficiently.
Carry out night management shifts on occasion.
For more details on this exciting role please contact Maurice on
Communication, leadership, hospitality, hotel operations
Education
3rd level in Hospitality or Hotel & Catering
Employment Type
Full Time
