Sales Admin
Sales Admin
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
RESPONSIBILITIES
- Customer Service:
- Greet customers and provide a warm welcome to the boutique.
- Assist customers in selecting scarves offering product information and styling advice.
- Address customer inquiries concerns and feedback in a professional and courteous manner.
- Process transactions accurately and efficiently using the pointofsale (POS) system.
- Handle customer returns exchanges and refunds following company policies.
- Order Management:
- Assist customers with placing orders over the phone via email or through online platforms.
- Coordinate with the sales team to fulfill orders and ensure timely delivery.
- Keep track of inventory levels and communicate stock availability to customers.
- Assist in managing the online store including updating product listings and inventory status.
- Administrative Support:
- Provide general administrative support to the sales team including filing data entry and maintaining records.
- Assist in preparing sales reports invoices and other documents as needed.
- Help organize and maintain the cleanliness and appearance of the boutique.
- Communication and Collaboration:
- Collaborate effectively with the sales team and other staff members to meet customer needs and achieve sales targets.
- Communicate effectively with suppliers and vendors regarding product inquiries and orders.
QUALIFICATIONS AND SKILLS
- Previous experience in retail sales or customer service is preferred.
- Excellent interpersonal and communication skills.
- Strong attention to detail and accuracy in handling transactions.
- Ability to multitask and prioritize tasks in a fastpaced environment.
- Proficiency in using POS systems and basic computer skills.
- Passion for fashion and knowledge of scarf styling techniques is a plus.
- Friendly and approachable demeanour with a customercentric attitude.
Employment Type
Full Time
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