Messaging Identity Consultant M365 Systems Engineer
Messaging Identity Consultant M365 Systems Engineer
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3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Consultant Messaging & Identity
The impact you will have:
As a Messaging and Identity Consultant within the Professional Services organization you will have the opportunity to consult with and advise our valued enterprise and public sector clients on the setup configuration and administration of Microsoft 365 Exchange and migration management solutions as part of their overall IT infrastructure.
What you ll do:
- You will support and collaborate with the team on Microsoft 365 Exchange (onpremise and online) and migration management implementation projects which would include upgrades installations configurations migrations security policy design administration and user training. This will require a technical understanding of Microsoft 365 Microsoft Exchange Quest OnDemand and Bit Titan Migration Wiz toolsets.
- You will work closely with coworkers (internally) endusers (externally) and vendor representatives on the installation configuration and troubleshooting of MS Teams in accordance with contract SLAs.
- You will mentor and develop Engineers and Technicians on the team and provide guidance on their technical skills as well as the soft skills required for their success.
- You will function as a technical expert with strong customer interaction skills and the ability to advise on implement and manage complex solution and service deployments for clients.
- You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training for Microsoft 365 and Exchange as well as vendorspecific training for solutions including Quest and Bit Titan.
- You will be a role model for our values of personal growth customer passion taking care of others and owning the end result.
- You will have the opportunity to work in a highly visible customerfacing role.
- You will have the chance to use your technology expertise supporting a detailed actionable Statement of Work with our architects engineers and project managers.
- You will do this by staying on top of new trends and technology updates.
- You will also continually finetune your delivery adoption and problemsolving skills along the way.
Requirements
What you ll bring to the table:
- A curious mindset willing to ask the right questions to provide customers with the best possible solution.
- A problem solver with the capability to uncover & address the root cause of an issue.
- A proactive work ethic that puts responsiveness to customers first.
- Passion for building strong relationships with customers and driving great CX.
- Computer Science / Information Technology degree or diploma or equivalent industry experience.
- 3 years work experience in a clientfacing professional services role or 5 years of related industry experience.
- Updated Certifications and training to include Administering / Configuring Windows Server Hybrid (core and advanced) OnDemand Migration for M365 and Active Directory and ITIL v4 Foundation.
3+ years work experience in an IT client-facing professional services role, or 5+ years of related industry experience. Must have MS 102 certification or relevant industry experience. Updated Certifications and training to include Administering / Configuring Windows Server Hybrid (core and advanced), On-Demand Migration for M365 and Active Directory, and ITIL v4 Foundation.
Education
Computer Science / Information Technology degree or diploma or equivalent industry experience.
Employment Type
Full Time
