Senior Product Manager - Payments
Senior Product Manager - Payments
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Job Description
London (Hybrid)
Permanent
Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide. We deliver marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million end consumers. Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1300 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special.
Role Purpose
As Senior Product Manager Payments you will define and execute the product strategy for key elements of our customer payment experience driving business goals such as conversion revenue growth and customer engagement. This role focuses on both consumer and B2B payments with an emphasis on seamless secure and scalable payment solutionsacross digital and physical touchpoints.
You will own and optimize Collinsons internal payment systems while managing key external partnerships with PSPs Acquirers payment orchestration fraud prevention and observability providers. In addition you will oversee payment risk and fraud management ensuring regulatory compliance and enhancing payment security.
Leading a highperforming product team you will drive innovation alignment with market needs and seamless leveraging datadriven decisionmaking agile methodologies and deep payments expertise to create exceptional payment experiences for our customers.
Key Responsibilities
Payments Strategy &
Define and execute a comprehensive payments strategy balancing consumer experience revenue optimization and compliance.
Own and manage Collinsons internal payment infrastructure ensuring seamless transaction processing.
Oversee Consumer and B2B payment experiences with a focus on digital wallets mobile payments BNPL (Buy Now Pay Later) and subscriptionbased recurring payments.
Develop and optimize omnichannel payment solutions including POS inapp and web transactions.
Stay uptodate with payment industry advancements and trends identifying opportunities to improve payments experiences.
Lead crossfunctional payments team to ensure successful realisation of payments strategy.
Partnerships & Integrations
Lead sourcing and management of external partnerships with payment service providers (PSPs) acquiring banks card networks (Visa Mastercard Amex) and alternative payment method (APM) providers.
Collaborate with orchestration platformsto streamline global payment routing retries and conversion optimization.
Integrate with fraud prevention providers implementing realtime risk assessment and fraud mitigation tools.
Work with observability partners to ensure realtime monitoring reporting and payment analytics for proactive issue resolution.
Payment Risk & Fraud Management
Oversee payment security fraud prevention and risk mitigation strategies across all payment channels.
Ensure compliance with PCI DSS PSD2 Strong Customer Authentication (SCA) AML and crossborder payment regulations.
Optimize authorization rates while reducing fraud chargebacks and transaction failures.
Analytics & Optimization
Utilize payment data and insights to optimize transaction success rates and reduce costs.
Develop A/B testing frameworks for payment flows improving conversion rates and user experience.
Stay ahead of emerging payment trends fintech innovations and regulatory changes to drive continuous improvement.
Required Skills
Extensive experience in global payments fintech or financial services with a strong focus on consumer payments and B2B transactions.
Proven track record of building and scaling successful consumerfacing digital products.
Expertise in payment orchestration PSPs acquiring/issuing card networks (Visa Mastercard Amex) and alternative payment methods (APMs).
Strong knowledge of subscription billing recurring payments tokenization and chargeback reduction.
Deep understanding of fraud prevention risk management and regulatory compliance (PCI DSS PSD2 AML SCA crossborder transactions).
Experience in POS systems omnichannel payments digital wallets BNPL and mobile payment solutions.
Strong expertise in agile methodologies OKRs rapid prototyping and datadriven decisionmaking.
Skilled in APIbased payment integrationswith thirdparty providers payment gateways and fraud prevention platforms.
Ability to own and drive product roadmapswhile aligning with business priorities and market opportunities.
Exceptional communication stakeholder management and crossfunctional collaboration skills.
Strong analytical mindset with experience in data analysis market research and business case development.
Skilled in mentoring and leading product teams to deliver highimpact results.
Excellent problemsolving decisionmaking and prioritizationabilities.
Why join us
At Collinson youll have the opportunity to shape the future of global payments leading both internal payment systems and external partnerships to drive seamless secure and innovative transactions. With a strong emphasis on consumer payments fraud prevention and payment risk management this role is pivotal in delivering cuttingedge digital payment solutions that enhance the customer journey.
If youre passionate about scaling payment solutions optimizing transaction flows and driving digital payment innovation wed love to hear from you.
If you need any extra support throughout the interview process then please email us at
Employment Type
Full Time
