Front Desk Clerk
Front Desk Clerk
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1-3years
$ $ 19 - 20
1 Vacancy
Job Description
- Utilize the automated Welcome Center software to process visitors.
- Retrieve approved visit requests received via email and from security staff and disseminate to others as necessary for proper processing and documentation.
- Provide information to visitors to the facility including but not limited to local services available (public transportation lodging taxi services etc..
- Maintain and file visitor logs for the facility.
- Ensure adequate visitor control supplies are on hand for all facility entry locations; includes log sheets temporary badges and badge holders.
- Escort visitors throughout the main campus facility in accordance with agency security policies and procedures.
- Escort delivery personnel arriving via loading docks to actual delivery locations throughout the facility.
- Contact assigned escorts for visitors onsite to attend meetings and conferences.
- Assist with registration of conference attendees as needed.
- Provide additional administrative support as needed.
Qualifications:
Requires a Tier 2 background investigation. This background investigation is appropriate for contractors who will not have access to classified information. It is designated as a public trust position that requires responsible and trustworthy employees but has no impact on national security.
- Ability to interpret understand and apply administrative and security policies procedures and operating guidelines.
- Ability to perform duties independently and adapt to changes with minimal supervision.
- Ability to maintain visitor records and prepare reports as required.
- Ability to perform work requiring accuracy and attention to detail.
- Ability to communicate orally and in writing.
- Ability to professionally interact with employees contractors and visitors; includes senior agency staff and VIPs.
- Ability to maintain professional working relationships with DPSO staff contract guard force Federal Protective Service and other entities.
- Ability to effectively use computer software including but not limited to Microsoft Office and agency proprietary software systems.
- Ability to be on your feet for portions of the day to escort visitors and vendors to any part of the expansive government facility.
- Experience following security processes and procedures.
- Excellent interpersonal communications skills and positive attitudes.
- Thorough knowledge of local area including hotels and restaurants.
- Experience processing personnel for security processes.
- Experience supporting Federal Customers.
Must have the ability to receive and maintain an active clearance.
Employment Type
Full Time
