Deloitte Strategic Advisory Africa forms part of our Consulting Services business you will work with team to help our clients with their Go to Market Strategies Transformation Products and Services Innovation Strategies Digital Venturing and Customer Experiences bridging Business and Customer Strategies by design. We help clients connect People Product Purpose and Profit through the use of strategy design and technology.
Successful candidates are intellectually curious passionate about solving complex problems hardworking have an enthusiastic and approachable demeanour with an entrepreneurial mindset combined with a passion for FSI topics. We want people who are great communicators who collaborate well with people and teams and who have a real desire to both learn and coach others.
As we expand and grow our FSI Offering we are seeking a dynamic Manager who will support the Senior Manager on delivery of various engagements/projects managing the implementation of the agreed deliverables
The role will create operational efficiency by managing the team resourcing for client engagements actively tracking outputs against Service Level Agreement and providing foresight to the Senior Manager on any unforeseen issues arising.
Roles and responsibilities:
Client Delivery for FSI
- Supports the Senior Manager on delivery of designated engagement / project managing the implementation of the agreed deliverables
- Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
- Seeks to identify additional sales opportunities in client business
- Assists in the preparation of proposals/tenders and presentations on request
- Is a support resource in planning of sales presentations and client negotiation teams for new and retained business
- Develops market network in business and builds relationships that generate leads
- Builds relationships across Deloitte service lines to understand broader offerings and seeks opportunities for crossselling
- Generates innovative solutions on projects / engagements in collaboration with team members to enhance / renew service offerings to client
- Demonstrates an industry focus across one or more industries
Engagement Leadership
- Manages daytoday deliverables of team on client engagements / projects
- Proactively identifies client service and technical issues and implements resolutions to address these
- Meets regularly with client and client teams to understand issues anticipate needs and address these
- Communicates need for any changes in engagement / project plan to Senior Manager for discussion with Engagement sponsor / client
- Provides ongoing communication to teams on status of engagement / project changes achievements etc.
- Builds network of relationships across Deloitte to understand other service line offerings and to market own functional area
- Establishes and maintains good working relationships with external clients across industries
- Participates in thought leadership process and shares functional and industry knowledge and expertise with clients colleagues and teams
- Keeps Senior Manager updated on status of engagement
- Develops productive working relationships with client teams
Experience Required
- Experience with a TierOne Professional Services Firm and/or leading bluechip organisation in related industry vertical
- 58 years working experience including 5 years in a client facing as well as 3 years in a management role with a focus on digital transformation
- Working experience and deep working knowledge of primary industry
- Proven experience in 1/more of the customer domains of Sales Service Marketing and Commerce
Relevant Strategic Advisory Competencies
- Experience leading and managing multidisciplinary project teams to deliver tailored strategic solutions across or in chosen industry verticals
- Minimum of 8 years deep functional knowledge in one or more of the following areas: Corporate strategy operating model data and analytics Digital Marketing Route to Market Revenue Growth Management Digital Commerce.
- Deep customer domain experience across Sales Service Marketing & Commerce
Qualifications :
Qualification Required
- Bachelors qualification in Finance Accounting Information Systems Computer Science Engineering or related
- MBA or Masters in the relevant field of study is a definite advantage
Additional Information :
At Deloitte we want everyone to feel they can be themselves and to thrive at workin every country in everything we do every day. We aim to create a workplace where everyone is treated fairly and with respect including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities which may fall reasonably within the ambit of the role profile depending on operational requirements.
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Remote Work :
No
Employment Type :
Fulltime