Senior Benefits Specialist
Senior Benefits Specialist
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1 Vacancy
Job Description
- Manage inquiries received via the benefits email inbox and answer benefits & wellness questions received from employees onsite wellness centers and HR teams.
- Execute employee education and communications during the annual open enrollment process as well as for new hires throughout the year.
- Intervene and manage employee claim escalations efficiently with internal parties as well as vendors and bring to resolution.
- Run and own daily benefits processing new hire enrollments COBRA terminations changes beneficiaries disability etc.
- Identify troubleshoot and resolve problems in HRIS and benefits platforms related to benefits.
- Tailor benefit & wellness communications across multicultural multigenerational workforce in various levels of the organization and multiple communication mediums (guides summaries newsletters intranet etc..
- Lead distribution and updates to all materials for benefits orientations open enrollment and summary plan documents.
- Respond to and resolve employee eligibility medical insurance billing & utilization questions & concerns in both internal systems as well as with external vendors and carriers.
- Document and maintain administrative procedures for assigned benefit processes and assist with any administrative processes and improvements as needed.
- Manage health promotion and wellness programs including health screenings flu shots and others across multiple locations.
- Prepare and analyze basic reports as needed for benefits administration.
- Administer international benefit & wellness programs.
- Additional duties include facilitating presentations to employee groups and individual employee consultations. Travel will be required as needed.
- Support benefits program compliance with related laws rules and regulations as needed.
Qualifications :
- Minimum of 5 years of business experience in HR or a related field is required
- Minimum of 2 years of benefits experience required (experience with selfinsured plans preferred)
- Experience working in a large 1000 employee) complex organization
- Bilingual English / Spanish Preferred
- Knowledge and experience with HR software applications (ideally UKG and PlanSource)
- Proficiency in Microsoft Office (Excel Work Outlook and PowerPoint)
- Customerservice oriented with experience interfacing with clients at all levels in an HR or healthcare capacity
- Experience providing guidance and consultation regarding policy and procedures
- Proven problemsolving ability and analytical skills
- Detailoriented with excellent organizational and verbal and written communication skills
- Ability to navigate difficult situations with empathy discretion and professionalism
- Ability to handle matters of confidentiality with utmost tact and diplomacy
- Capability to exercise sound judgment and work well under pressure to effectively manage priorities and meet timelines and deliverables
- Comfortable in a fastpaced dynamic environment
- Bachelors degree preferred
Pay Rate: $80000 $86000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.
Additional Information :
- Thriving Wellness Community: Access to topnotch medical coverage comprehensive vision and dental plans and a 401k with match eligibility to secure your financial future and including:
- 24/7 online physician consultations
- virtual mental health resources
- life coaching
- engaging employee community groups
- cash rewards for healthy habits and fitness reimbursements
- library of ondemand fitness videos
- Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
- Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department offering extensive resources like People Manager and leadership training webinars and eLearning courses.
- Empowering Mentorship Program: Connect with colleagues through our companywide mentorship program to share goals overcome challenges and drive your career forward.
- Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant positive change in the workplace.
- Building a Healthy Society: We focus on improving the social determinants of a healthy societyquality education and medical care economic mobility and a healthy environmentto help build thriving communities. Wonderful CSR
- Giving Back to the Community: Make a difference with Wonderful Giving allowing you to allocate companyprovided funds to up to three charities of your choice and join Wonderful Neighbor to contribute to group service projects within our local communities.
Headquartered in Los Angeles The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The companys 10000 employees worldwide are committed to bringing consumers everywhere the freshest most wholesome pistachios citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the companys market share: Wonderful Pistachios is Americas No. 1 tree nut and Americas fastestgrowing snack; Wonderful Halos is the No. 1 mandarin orange in America; POM Wonderful is the No. 1 100 pomegranate brand in America; FIJI Water is Americas No. 1 premium imported bottled water brand; JUSTIN Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora is the worlds leading floral delivery service.
The Wonderful Companys connection to consumers has health at its heart and giving back at its core. The company has a longstanding commitment to corporate social responsibility including more than $1 billion invested in environmental sustainability; $65 million in charitable giving education initiatives and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in Californias Central Valley. To view the current Corporate Social Responsibility report visit
To learn more about The Wonderful Company its products and its core values visit or follow us on Facebook Twitter and Instagram.
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance equity and inclusion. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age protected veteran status or other protected categories.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
