Fulfillment Manager
Fulfillment Manager
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1 Vacancy
Job Description
Job Title: Fulfillment Manager Bookkeeping Team
Key Responsibilities:
Team Leadership: Manage mentor and supervise the bookkeeping team ensuring adherence to deadlines and quality standards. Provide training and conduct performance reviews.
Process Oversight: Oversee daytoday workflows ensure tasks are distributed efficiently and implement process improvements for better performance and accuracy
Client Fulfillment: Act as a key point of contact for clients ensuring satisfaction and resolving issues related to bookkeeping services.
Quality Assurance: Ensure accuracy of financial records compliance with accounting standards and regular audits of team output.
Performance Monitoring: Set team KPIs track progress and report on performance identifying areas for improvement.
Collaboration: Work crossfunctionally with other teams to meet client needs and contribute to department strategy.
Technology Management: Utilize accounting software (Quickbooks Online and Desktop for bookkeeping and ADP Gusto or Quickbooks Payroll for payroll processing) effectively and stay current with industry tools and updates.
Qualifications:
- Bachelors degree in Accounting Finance or related field. (preferred)
- 35 years of bookkeeping or accounting experience including 2 years in a management role.
- Strong understanding of accounting principles and financial reporting.
- Proficiency in accounting software (e.g. QuickBooks Online and Desktop).
- Excellent leadership communication and organizational skills.
- CPA or similar certification. (preferred)
- Experience with clientfacing roles or customer service.
- Knowledge of payroll and tax services. (preferred)
Employment Type
Full Time
