Overnight Front Desk Agent
Overnight Front Desk Agent
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Job Description
The Overnight Front Desk Agent welcomes and registers guests presents statements and collects payment for departing guests. They also communicate with housekeeping maintenance and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests book same day reservations preregister guests as required and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Qualifications :
- Minimum of 12 years experience in a luxury hotel environment preferred
- High school diploma or equivalent
- Previous experience with OPERA preferred
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Must be able to handle a multitude of tasks in an intense everchanging environment
- Ability to use various computer programs including MS Office Suite
Additional Information :
- No ViSA Sponsorship will be provided on this position
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical dental vision and life insurance.
- Personalized development opportunities across Accors extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
