Emergency Communications Engineer
Emergency Communications Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Email:
Cell: (732)
Email:
Cell: (732)
Scope of Services:
- Coordinate with 911 Originating Service Providers neighbouring jurisdictions and Emergency Communications Relay Centers
- Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
- Configure and test Emergency Communications network infrastructure
- Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York Citys Public Safety Answering Centers
- Technical support for Textto911 (TT911) services including inbound and outbound SMS MMS and RTT technology and services
- Technical support and oversight for vendor managed ESInet services and systems
- Technical support for Public Safety Unified Communications systems and services
- Technical support for all emergency pointtopoint alarm relays automated inbound 911 relays telematics and thirdparty 911 communications
- Triage and investigate incidents involving communication infrastructure and service failures including identifying root cause and remediation
- Technical support for 911 and TT911 test environments within the 911 lab validate test cases and results.
- Provide Emergency Communication technology asset management support
Mandatory Skills/Experience:
- 8 years of experience working in a data center or in the field supporting related work
- 8 years of experience in network support LAN/WAN troubleshooting.
- 8 years of experience in communications routing transport and delivery (Wireline Wireless and VoIP)
- 8 experience using documentation tools (MS Excel MS Visio MS Word Etc.)
- Working knowledge of networking hardware and topologies
- Working knowledge of telecommunication cabling standards ability to pull and terminate cabling in a variety of customer environments
- Working Knowledge of computing systems and hardware
- Experience with LEC circuits termination and turnup
- Ability to perform physical work related to the job
- Ability to follow detailed job documents
- Must be willing to travel within the NYC region to meet customer SLAs
- Must be willing to work oncall after hours and weekends when required
Desirable Skills/Experience:
- Bachelors degree from an accredited college in computer science or related area of study
- Strong oral written and presentation skills; ability to communicate in a credible and confident manner in clear concise language
- Experience with Emergency Communications infrastructure systems applications and related technologies
- Knowledge of E911 call routing selective routing trunking and locationbased routing
- Knowledge of DMS and ACD systems
- Knowledge of ANI / ALI services and functionality
- Knowledge of 911 Call Handling Systems
- Knowledge of Landmobileradio systems P25 conventional and trunked networks
- Knowledge of NG911 ESINET call routing
- Knowledge of SMS RTT TCC routing SMS aggregation
- Knowledge of GIS and locationbased identification systems
Employment Type
Full Time
