As the Key Account Manager you will play a crucial role in managing and scaling Flinks relationship with one of the largest online delivery companies in both Germany and Netherlands. This role ensures smooth daily operations and supports strategic initiatives that maximize the partnerships value. Youll be the primary point of contact for external and internal communication collaborating across departments to solve issues implement improvements and optimize the performance of platform orders.
Your key responsibilities will include:
- Serve as the primary contact for our partner managing daily communication and resolving issues.
- Monitor key metrics including order volumes to ensure optimal performance.
- Work closely with internal teams (e.g. Commercial Supply Chain Tech Data) to drive operational improvements and implement new projects or process enhancements.
- Provide leadership with regular performance insights identifying trends risks and opportunities.
Qualifications :
- 24 years of experience in key account management project management or a similar role.
- Strong analytical skills including data interpretation and performance tracking.
- Experience with Excel/Gsheets and business intelligence tools (such as PowerBI Looker or Tableau) is required.
- Organized and proactive able to manage multiple projects and resolve issues efficiently.
- Clear communicator who can effectively coordinate between internal teams and external partners.
- Experience in identifying inefficiencies and optimizing processes to improve performance.
- Works well in a team building strong relationships across different functions.
Additional Information :
- A 1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn grow and achieve your goals
- 26 days of vacation 1 day every year up to a maximum of 30 days
- A mobility budget of 30 EUR per month with NAVIT which you can use individually for Uber BVG and many other providers
- A cool discount on your Urban Sports Club membership
- Attractive company pension options
- Unlimited access to an elearning and development platform MyAcademy including online German courses
- Online discounts with Corporate Benefits and Future Bens
- A cool discount off your personal Flink orders; be the first to test out new products!
- A modern and dogfriendly office in the heart of Berlin lots of delicious lunch spots available within short walking distance
It is our commitment that every applicant will be evaluated according to their skills regardless of age gender identity ethnicity sexual orientation disability status or religion.
Remote Work :
No
Employment Type :
Fulltime