Customer Care Agent Danish
Customer Care Agent Danish
Posted on :
26-02-2025
Employer Active
1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They areseeking to onboard a Danish speaking Customer Support Agent to join their teams in Cyprus.
Position: Customer Care Agent
Location: Lanarca Cyprus
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Handle incoming customer calls with professionalism and attention to detail.
- Deliver exceptional service to customers ensuring a positive experience with every interaction.
- Address and resolve customer concerns in a timely and effective manner.
- Work towards meeting daily performance goals including customer satisfaction efficiency and service quality.
REQUIREMENTS:
- C2 levelof Danish language and C1 English both oral and written.
- Passionate about customers and customer service.
- Strong interpersonal skills and ability to work in a team environment.
- Ability to work under pressure and remain calm in challenging situations.
- A proactive and solutionoriented mindset.
- Willingness to work flexible hours including weekends.
- Ability to identify apply and explain your product and/or service expertise with clarity
- Must be able to pass a criminal record check.
OFFER:
- Excellent remuneration package
- Relocation support
- Private medical insurance
- Unlimited contract
- Shifts withinMondayFriday 9:0021:00 SaturdaySunday 11:0017:00 rotation with colleagues
- Meal cards 5 EUR per day
- Performance bonus
- A dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach career potential
Employment Type
Full Time
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