Senior Collector

Clifford Chance US LLP is seeking a fulltime Senior Collector to join the Finance team. This role will have critical responsibilities related to the collection of the Firms Accounts Receivable portfolio. The scope of the role requires strong skills in customer service decision making relationship building and communication. This individual will have a high degree of facetoface interaction with lawyers and other business professionals and will be expected to work in an advisory capacity. This role will be located in our New York office and will report to the Collections Manager.

The Role

Key Responsibilities:

• Analyze and resolve monthly account reconciliation reports for assigned partners and actively follow up on all outstanding invoices per Firm policy.

• Run monthly accounts receivable reports in GPMS and document all collection efforts using the Firms Collection software i.e. Access FIS Globalwhich will be replaced by Fulcrom Finance going forward.

• Proactively engage with billing attorneys monthly to discuss their accounts receivable reports determine the best course of action for collection followup and update assigned Partners and Supervisor on all collection activity.

• Identify and oversee the collection of client account balances that may be at risk. Work with Partners Clients Management Collections Manager and other team members to ensure those receivables are resolved and/or escalated in a timely manner.

• Correspond with clients daily by email or phone regarding payment providing copies of invoices spreadsheets and account information as needed.

• Routinely communicate with Management Collections Manager Billing Coordinators and attorneys to understand issues that may result in delays in payment or poor realization of Firm receivables.

• Document collection efforts and any ebilling payment notifications received and keep a record of client contact information using the Firms Collection software.

• Work with Accounts Receivable department to resolve unapplied cash making daily collection calls to clients to get the proper allocation instructions.

• Assist with cash receipts reconciliation for unidentified payments and pulling backup files.

• Prepare update and format spreadsheets for clients and generate various reports.

• Document the status of invoices scheduled to roll into autoprovision each month on a weekly basis for distribution to upper management.

• Prepare and execute writeoff forms according to authorization guidelines.

• Track log and maintain ebilling invoices using various portals to identify any open balances for processing fees disputes or adjustments taken by the client.

• Prepare and distribute collection letters and statements of account with strong attention to detail.

• Facilitate accuracy during calendar and fiscal yearend cash targets/forecasts by communicating with the Collections Manager about issues that will impact collection of inventories before monthend close.

• All other assignments and projects assigned by the Collections Manager.

Clifford Chance US LLP offers a comprehensive benefits and compensation package. The salary range for this role is $90000 $120000. The actual salary will be commensurate with the candidates qualifications and relevant experience.

Qualifications :

Your experience

• Bachelors degree in business Accounting or Finance preferred.

• 3 years of related Collections experience in a law firm environment required.

• Proven track record of providing superior client service while building a strong rapport at all levels of an organization with both internal and external clients.

• Ability to work under pressure and demonstrate flexibility with competing demands of internal and external clients.

• Must be a strategic analytical thinker with strong critical thinking and problemsolving skills.

• Excellent time management organizational and interpersonal skills.

• Strong written and verbal communication skills.

• Must be detailed oriented with the ability to readily identify issues that could impede processes while taking the initiative to provide solutions.

• Must have strong experience with Excel to analyze and organize data efficiently.

• Strong computer skills and proficiency in MS Office Adobe Acrobat with the strong ability to quickly learn and adapt to new technologies and applications.

• Ability to work independently in a fastpaced team environment with minimal supervision.

• Must comply with the Firms Agile Working Policy which requires employees to work from the office at least three days per week.

• Must be independently authorized to work in the United States.

Additional Information :

Equal Opportunities

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society. 

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here