Medical Office Clerk
Medical Office Clerk
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Job Description
SH 642 Medical Office Clerk Camp Pendleton CA
About Syra Health:
Syra Health is a healthcare consulting company with a mission to improve healthcare by providing innovative services and technology solutions. Syra Health aims to achieve its goal by becoming a valuable partner to government payers providers life sciences organizations and academic institutions. Syra Health offers products and services in digital health behavioural and mental health population health management health education and healthcare workforce.
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Job Summary:
Syra Health is seeking a detailoriented and customerfocused Medical Office Clerk to join our team at Camp Pendleton CA. This position provides essential administrative and clerical support to ensure smooth and efficient operations within a fastpaced medical office environment. The ideal candidate will possess excellent communication and organizational skills a strong commitment to patient care and the ability to thrive in a teamoriented setting.
Responsibilities:
- Greet patients and visitors providing courteous and professional assistance.
- Answer and manage incoming calls directing them appropriately and taking messages.
- Schedule and confirm medical appointments verifying patient eligibility for services.
- Provide general instructions to patients and make referrals as needed.
- Maintain and update patient medical records ensuring accuracy completeness and confidentiality.
- Organize and research patient records extracting information as required.
- Ensure timely arrival of medical records for appointments.
- Initiate and locate patient medical records.
- Obtain necessary documentation such as test results for healthcare providers.
- Perform a variety of administrative and clerical tasks to support medical care and operations.
- Create and manage appointment schedules and templates using the patient appointment system.
- Conduct endofday closing procedures resolving any outstanding or pending appointments.
Qualifications:
- High School Diploma or GED equivalent.
- Medical terminology knowledge preferred.
- Minimum of 6 months of experience in an office setting preferably in a medical office.
- Typing speed of 50 WPM minimum.
- Excellent communication skills both verbal and written.
- Strong customer service skills and telephone etiquette.
- Proficiency in general office administrative and clerical tasks.
- Familiarity with electronic health records (EHR) systems is a plus. (Consider specifying systems if known e.g. Experience with AHLTA CHCS or MHS GENESIS a plus.)
Preferred Qualifications:
- Experience with military health care systems (AHLTA CHCS MHS GENESIS DEERS).
- Knowledge of military filing systems and medical record procedures.
Employment Type
Full Time
