Professional Services Consultant
Professional Services Consultant
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Job Description
- Being able to analyze and benchmark customers dataset to drive insights for ongoing operations.
- Experience in enduser computing common issues and proper ways to solve them for enterprises.
- Maintain Nexthinks healthy operations in terms of product upgrades and healthy consoles.
- Analyze customer needs goals strategic plans and constraints in order to advise on the best possible use of Nexthink.
- Provide actionable insights to customers and automation opportunities
- Be a part of the customers internal process.
- Support customers initiatives on Nexthink areas of operations.
- Build content based on customers requirements and collaborate with specialized teams for advanced content build
- Provide new insights to integrate Nexthink with existing solutions and internal processes.
- Work against a set of Service Levels (SLs).
- Stay current on product development/releases to a level required for the above activities.
- Be able to travel up to 10% of the working time to headquarters for training purposes.
Qualifications :
- BA/BS preferred in computer science computer engineering.
- Minimum of 35 years of experience in technical consulting analytics & automation.
- History of data analysis and drive to actionable insights and automation.
- Experience in transformation projects (e.g. Win10 O365).
- Extensive technical knowledge of enduser computing.
- Someone who can collaborate to bring access to product and technical teams get the right solution delivered and drive feature innovation gathered from customer input.
- Good knowledge of IT operations in challenging environments.
- Ability to quickly learn new technologies in an unsupervised environment.
- Excellent communication presentation analytical and teamwork skills.
- Enthusiasm for working in an international collaborative and fastpaced environment and learning new technologies.
- Excellent knowledge of Microsoft Windows and Linux clients and its applications
- Practical knowledge of SQL XML Windows PowerShell. Practical experience in data integration.
- Preferred: knowledge on data science and how to use scripting and visualization tool to provide insights
- Relevant software industry experience in any of the following: IT systems enterprise or infrastructure management application development and management security and/or analytics.
Additional Information :
We are 900 employees strong in 21 countries across 8 different time zones speaking 60 languages. We are positive we get things done we keep growing and we are one team we are Nexthink. We believe actions are stronger than words when it comes to diversity inclusion and equity in the workplace. Nexthinkers are multinational and multilingual and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
