Special Initiatives
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title Special Initiatives
Location Riyadh KSA
Term 12 months
Relevant experience 10 years of experience
Mandatory experience Merchant acquiring payments cash management or process optimization roles in banking or fintech
Purpose of Job:
The contractor will be responsible for optimizing reengineering and implementing new initiatives within the Acquiring & Cash Management team. This role requires deep expertise in process analysis automation compliance alignment and stakeholder coordination to enhance operational efficiency customer experience and business growth.
Tasks
Core Responsibilities and Accountabilities
Process Optimization
- Conduct endtoend analysis of merchant onboarding transaction processing reconciliation and settlements to identify inefficiencies.
- Streamline operational workflows between acquiring risk compliance and finance teams.
- Implement automation opportunities in merchant servicing reporting and reconciliation.
- Develop dashboards and KPIs to monitor operational effectiveness.
Process Reengineering
- Redesign the merchant underwriting process to enhance risk assessment while improving approval speed.
- Improve integration processes for merchants with the banks acquiring platform (e.g. APIs payment gateways).
- Reengineer merchant payout processes to ensure faster errorfree settlements.
- Review and refine fee structures and billing processes for transparency and efficiency.
- Implement enhanced risk monitoring tools for fraud detection and compliance adherence.
Implementation of New Initiatives
- Lead the rollout of new payment solutions such as soft POS QRbased payments or alternative acquiring models.
- Support the launch of selfservice digital platforms for merchant onboarding and servicing.
- Work with technology teams to enhance system capabilities for improved merchant experience.
- Develop training and operational manuals for new processes and initiatives.
- Assist in compliance and regulatory changes impacting acquiring and cash management
Key Skills & Qualifications
- Experience: 10 years in merchant acquiring payments cash management or process optimization roles in banking or fintech.
- Technical Knowledge: Understanding of payment processing merchant acquiring models settlement cycles and reconciliation.
- Process Improvement: Experience with Lean Six Sigma or other process optimization methodologies.
- Regulatory Awareness: Knowledge of compliance requirements (e.g. AML KYC PCIDSS).
- Project Management: Ability to lead and execute initiatives independently.
- Analytical Thinking: Strong datadriven decisionmaking skills.
- Collaboration & Communication: Ability to work across departments and present findings effectively
Employment Type
Full Time
