Team Manager Monitoring Services

We are on the journey to transform our digital capabilities bringing core business processes people data & technology together an enabler for IKEA to become an even better home furnishing retailer in the future. A journey that needs passionate people who embrace change dare to question and want to make a difference. If that sounds like you come and join us. Together we can do great things! 

About the area 

Operations Management works together with operations teams across Inter IKEA to lead and develop the overall IKEA operating model and to enable strategic movements towards IKEA goals. It includes teams for business insights capability and process development strategy and roadmap data and technology. 

About the job  

We are seeking an experienced Team Manager for our Monitoring Services team you will play a crucial role in continuing our change journey in establishing a mature and well established monitoring footprint for our product and platform teams.  

Key responsibilities for the assignment: 

• Lead a competent and highperforming team that inspires and empowers coworkers and associated partners to perform to the best of their abilities and continuously develop in their assignments. 

• Together with the team establish a wellfunctioning ways of working including stakeholder management. 

• Drive and take accountability to continue driving the change journey currently ongoing 

• Responsible for recruitment competence development performance management retention and succession plans for the team members 

• Accountable for Monitoring & Observability platforms securing running business development and partners associated within the area. 

• Drive consistency in practice process toolset and architecture promoting best practices and continuously benchmarking against industry standards 

• Accountable for strategic vision roadmap and tactical execution 

• Support and take responsibility for the budgeting process for the area. 

The ideal candidate will have a strong background and knowledge within Monitoring & Observability and proven track record in team leadership. 
 

About you  

To be successful in this role you need to have a strong technical background with a genuine interest in people and supporting them to develop and grow in their assignments.  

Driving and directing the technology aspects including making sure the right value comes out of it gives you a sense of success and energy in your daily work. 

To be successful in this role the following knowledge skills and experiences would be valuable: 

• Solid experience of platforms architecture and information management 

• Genuine people management skills & interest both internally within the team but also outwards towards stakeholders and consumers 

• To drive consistency in practice process toolset and architecture promoting best practices and continuously benchmarking against industry standards 

• Experience and knowledge about Monitoring & Observability 

• Experience in how to work in large enterprises and the complexities that comes with it.

At IKEA we are looking for people who believe everyone deserves a seat at the table.Youre welcome no matter where you come from what you believe and what you look like. We dont even care how you have furnished your home. Were interested in you simply because youre you.Even if your experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway.We believe that peoples different perspectives backgrounds and personalities make us better at understanding our customers dreams and needs. At IKEA wereall on the same project.  

If you have a special need that requires accommodation in the recruitment process just let us know. 

Additional Information :

This role is fulltime (40 hours per week) and based in Malm Sweden.This role sits in Operations Management Service Management & Operations and reports to the IT Operations Manager. If you would like to know more about the role please connect with Johan Vikerskog ().

Interested Submit your CV and let us know why you would be a good fit for this role in Englishby 10th March 2025.