- Consistently offer professional friendly and engaging service
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware linen and condiments
- Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as instructed
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning
- Sweep floors between guests and service accordingly
- Clean up spills and debris off the floor during and between service
- Discard trash to appropriate location
- Maintain cleanliness and organization of workstations
- Ensure Plate presentation as per standards
- Expedite food orders when necessary
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Follow all hotel standards LQA standards and Forbes 5 Stars standards while conducting selfaudits to ensure 100% compliance on all interactions with guests.
- Act as point of contact between Front of the House and Heart of the House including Stewarding
- Support and assist Servers Bartenders Chefs and Managers
- Control costs and waste
- Maintain order on pick up side of line
- Maintain cleanliness and organization of line
- Be proactive by assisting coworkers
- Serve courses correctly
- Be familiar with all menu items and aspects and services of the property
- Clear excess dishes on table to maintain clean and orderly appearance
- Exceed guests expectations
- Other duties as assigned
Qualifications :
- Must have minimum one year of customer service experience preferably in upscale F&B environment
- Must have exceptional organizational qualities and skills
- Must have friendly helpful engaging manner
- Able to work flexible hours weekends and holidaysHigh school diploma or equivalent
- Must Pass Food Beverage and Service Knowledge Quizzes and Skill tests
Additional Information :
What is in it for you:
- Hourly Rate: USD $24.00 per hour
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Fulltime