Level 3 Systems Engineer
Level 3 Systems Engineer
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Why This Role
Your Role:
- Provide escalated Level 3 support troubleshooting server network and infrastructure issues.
- Work on serverrelated incidents and hybrid sync challenges.
- Assist with network and firewall troubleshooting (Fortinet Unifi Cisco Palo Alto preferred).
- Deploy and manage SentinelOne Microsoft Defender and Arctic Wolf security solutions.
- Participate in miniprojects such as WiFi refresh security audits and system upgrades.
- Collaborate with international service desk teams to improve technical knowledge and troubleshooting skills.
- Diagnose and resolve storage and backup issues (Veeam S3 Azure AWS).
Technology Stack You ll Work With:
- Operating Systems: Windows Server () Microsoft 365 Azure.
- Cloud & Virtualization: Azure AWS VMware.
- Networking & Security: Fortigate Unifi Aruba Cisco Palo Alto SentinelOne Arctic Wolf Microsoft Defender.
- Storage & Backup: Veeam S3 (Wasabi AWS Azure) onprem SAN/NAS.
Requirements
Who You Are:
- A Troubleshooting Expert You thrive on complex technical challenges and enjoy root cause analysis.
- MSP Experienced You ve worked in a fastpaced MSP environment handling diverse infrastructure.
- Security & Networking Savvy You understand firewall configurations endpoint security and cloud security.
- Proactive & SelfDriven You take ownership of issues and see them through to resolution.
- CustomerFocused You can explain technical solutions in a way clients understand.
- Certifications Preferred AZ104 AZ900 Microsoft M365 Fortinet or similar.
Benefits
What s in It for You
- Be the expert handle complex infrastructure and security issues that Level 1 & 2 can t solve.
- Diverse technical challenges work on server security cloud and network troubleshooting.
- Remote Work Flexibility Work from home with a wellestablished international MSP.
- Competitive salary & benefits get paid what you re worth for your expertise.
- Career growth opportunities to move into technical leadership or specialized project roles.
The Growth Path: This role offers both technical mastery and career progression opportunities. You can specialize further in cloud security or networking or step up into a Technical Lead role. If you love the challenge of complex troubleshooting and being the trusted technical expert this role is for you.
- Apply now and be part of a highly skilled fastmoving international team delivering bestinclass IT solutions!
What We re Looking For: Proven MSP experience with exposure to medium-to-large scale projects. Strong knowledge of Microsoft Azure, M365 security, networking, and cloud technologies. Ability to scope and design solutions in collaboration with technical teams. Experience in project delivery methodologies and financial aspects of project execution. Relevant certifications (AZ-104, AZ-900, SC-300, Microsoft Certified Associate, Fortinet, VMware) are highly desirable. A problem-solving mindset with a proactive, autonomous approach. Strong communication skills with the ability to interact with clients and stakeholders.
Employment Type
Full Time
