Customer Service Sales Representative French Speaker
Customer Service Sales Representative French Speaker
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Job Description
In collaboration we are working with a leading Outsourcing/BPO company seeking a Frenchspeaking Customer Service Sales Representative to join their dynamic team in Barcelona. This is a fantastic opportunity for customerfocused professionals with a sales mindset to grow within an international work environment.
Location: Barcelona Spain
Employment Type: Fulltime
Remuneration: Base salary bonuses
Key Responsibilities:
Engage with potential clients through various channels (phone email).
Manage inbound calls and achieve quarterly sales quotas.
Respond to customer inquiries via email promptly and accurately.
Place outbound calls as required.
Create and follow up on sales quotes.
Use upselling/crossselling techniques to maximize revenue.
Stay informed about promotions and campaigns to enhance sales success.
Maintain strong product knowledge across the portfolio.
Handle postsales customer requests including order cancellations claims refunds and escalations.
Utilize multiple tools such as CRM & Order Status Suite to ensure smooth operations.
Requirements:
Native or fluent French (C2) and fluent English (B2).
At least 1 year of relevant experience in sales or customer service.
Strong communication skills across phone and email.
Sales knowledge (upselling crossselling objection handling).
Techsavvy with solid IT skills and a passion for IT products.
Strong negotiation and persuasion abilities.
Resilient adaptable and able to handle pressure.
Exceptional customer service skills with a problemsolving attitude.
Ability to work independently while being a strong team player.
Whats on Offer
Competitive salary based on experience and performance.
Bonus structure to reward top performers.
Career growth opportunities with professional training.
A dynamic creative and international team with a positive and friendly atmosphere.
Guidance and tools to help you reach your full potential.
If youre fluent in French have strong communication skills and are salesdriven apply today!
#CustomerService #FrenchJobs #SalesRepresentative #BarcelonaJobs #BPOCareers
Employment Type
Full Time
