Information Technology - Technology Specialist Level II
Information Technology - Technology Specialist Level II
Posted on :
31-01-2025
Employer Active
1 Vacancy
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Job Description
Position is located ONSITE Location/Address is:Nogales SonoraCP 84094
o There isnt any remote work. They are flexible with hours if communication is clear. Like if people need to come in at 7 and leave early to pick up their kids of vice versa. Manufacturing site.
o 24x7 manufacturing mill. It can be all hands on deck if something goes wrong on the weekends. Doesnt happen often
How long is the contract
o At least 6 months Could convert for the right person. There isnt a date that they would convert.
Skillset:
Nice to have: Experience in Manufacturing environment
o If they have done support in a manufacturing environment that is ideal. They will be able to speak the language.
Need to have: Good customer service and communication
Need: Knowledge of tech: Microsoft suite Understand servers network equipment access points etc.
Dont need: A 4year degree
Candidates should be bilingual in Spanish
Extra details:
They will not be doing this job alone when it comes to big things. They dont need to on network decisions. They will work with our lead people in the network space in the server space. They arent the first level of support (the help desk team should do that) but sometimes they will need to help out.
Interviews: 12 rounds. Will not have to go onsite for interviews.
o There isnt any remote work. They are flexible with hours if communication is clear. Like if people need to come in at 7 and leave early to pick up their kids of vice versa. Manufacturing site.
o 24x7 manufacturing mill. It can be all hands on deck if something goes wrong on the weekends. Doesnt happen often
How long is the contract
o At least 6 months Could convert for the right person. There isnt a date that they would convert.
Skillset:
Nice to have: Experience in Manufacturing environment
o If they have done support in a manufacturing environment that is ideal. They will be able to speak the language.
Need to have: Good customer service and communication
Need: Knowledge of tech: Microsoft suite Understand servers network equipment access points etc.
Dont need: A 4year degree
Candidates should be bilingual in Spanish
Extra details:
They will not be doing this job alone when it comes to big things. They dont need to on network decisions. They will work with our lead people in the network space in the server space. They arent the first level of support (the help desk team should do that) but sometimes they will need to help out.
Interviews: 12 rounds. Will not have to go onsite for interviews.
Purpose: Support the daytoday operations of PC and networking equipment for the manufacturing site(s). Coordinate small to medium size IT projects and contribute to large IT projects.
Customers: Primary customers will be all members of the manufacturing site(s). Key stakeholder and working relationships will be established with engineering infrastructure and the business depending on the assignment and project scope.
Reports: The incumbent works with the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the site.
General Duties:
Customers: Primary customers will be all members of the manufacturing site(s). Key stakeholder and working relationships will be established with engineering infrastructure and the business depending on the assignment and project scope.
Reports: The incumbent works with the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the site.
General Duties:
- PC Support handles site specific help desk problems that require an office/desk visit.
- LAN Administration Support performs requests/setup for new employee accounts (LAN email etc. ).
- Network Support Installs all new network equipment with assistance from Network Operations team.
- PC Deployment Performs imaging on new PC including software installation.
- Surplus Coordination Document and coordinate IT hardware surplus equipment process for inventory purposes.
- Server Support/Maintenance Plans and performs maintenance activities with assistance from the Server team as needed.
- Ensure that the LAN and related computer systems are in compliance with established control procedures Demonstrates a commitment to quality performance through personal example by adopting a customerbased philosophy in the level of service provided Demonstrates an analytical and systematic approach to problem solving.
- Facilitates collaboration between stakeholders who share common objectives.
- Rapidly absorbs new technical information and applies it effectively.
- Basic Qualifications: High School Degree or GED 47 years of applied experience with demonstrated skills described defined below.
- Troubleshooting and solving basic computer issues familiar with Windows operating systems XP through O365 Windows Server SQL Server Cisco Networking LAN networks Wireless networks Firewalls Microsoft Office products and SharePoint.
Employment Type
Full Time
Key Skills
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