Head of Operations Hybrid Limassol
Head of Operations Hybrid Limassol
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Job Description
Emerald Zebra Recruitment on behalf of our client a VC which holds investments in iGaming and Fintech companies is seeking a Head of Operations to join our clients VC team to support and lead across their portfolio companies.
We are looking for a Head of Operations to join the Cyprus office based in Limassol.
Role:
Lead the Operations team covering the VC and Portfolio companies.
Set and drive processes and procedures.
Continuously improving processes and upskilling team members.
Provide leadership to the team setting KPIs and holding the employees accountable for delivery.
Retrospective monitoring of chats and email exchanges to encourage continuous improvement.
Oversight and accountability for agreements and documentation before they are shared externally to ensure clients receive optimal service.
Ensuring good communication between all relevant functions.
Continually expand the role and grow within the company.
Requirements:
Experience of Fintech operations i.e. from an EMI or Payment Institution.
Experience of dealing with B2B customers (as opposed to exclusively retail customers).
Experience of systems such as Intercom / Jira.
Proven experience in leading and managing a dispersed team both offices based and remote.
Ability to adjust and adapt swiftly to varied tasks and responsibilities.
Keen attention to detail.
What We Offer:
Competitive salary. CircaEuros per annum
Strong experienced team to work within.
Multiple group company growth opportunities.
To apply please forward your CV in strict confidence to Donna Stephenson apply at the link.
Employment Type
Full Time
