Update the following platforms:
- Google Suite of products: Gmail, Calendar, Drive and Photos
- QuickBooks Online
- Service Fusion
- Salesforce
Answer phones and log in cases into Salesforce when customers call
Provide quotes, purchase orders, and invoices in QuickBooks Online
Dispatch technicians in Service Fusion
Update all files needed in Google Suite of products
Other ad hoc tasks relevant to the role
At least 2 years of relevant work experience Great communication skills - ability to understand and comprehend customer's requests Ability to quantify the customer's needs into an email/case in our digital platforms Organization skills to be able to keep track of multiple issues