About JB Hi-Fi & The Good Guys
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.
Why join JB Hi-Fi?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
- Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
- Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
- We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
- Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
- Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
- Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
764 Job openings in Jb Hi Fi The Good Guys
Customer Solutions Coordinator â Post Sales Support
As the Customer Solutions Coordinator Post Sales Support you will be responsible for providing exceptional multi-channel customer service and ongoing loyalty by understanding customer issues and needs and finding a resolution to post sale enquiries and escalated complaints. More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.Key ResponsibilitiesDeliver exceptional and consistent customer serviceDelivery quality profitable sales according to an established budgetWork collaboratively as part of a team t More...
Customer Solutions Coordinator â Post Sales Support
As the Customer Solutions Coordinator Post Sales Support you will be responsible for providing exceptional multi-channel customer service and ongoing loyalty by understanding customer issues and needs and finding a resolution to post sale enquiries and escalated complaints. More...
Deliver efficient store warehouse activities ensuring the correct stock is received and dispatched for pickup or delivery.Key ResponsibilitiesReceive goods from suppliers unload and store safelyProvide great customer service to customers picking up ordersMaintain records and invoicesP More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
We are looking for two part-time HR assistants to support our high-volume peak trade recruitment drive and to deliver accurate timely confidential and effective HR support across JB Hi-Fi and The Good Guys. This is a contract role until the end of November (25 hours per week). Each ro More...
The HR Operations Manager leads the HR Operations function ensuring the seamless execution of transactional / cyclical HR activities and programs of work. This role drives operational excellence through structured planning and execution strong stakeholder engagement and continuous opt More...
Sales And Service Hub Manager - Sales Support
Ensure a positive channel experience for the customer and efficient low-cost operations by leading the Sales & Service Hub (SSH) Sales Support team to deliver on the brand promise and effectively resolve customer queries and complaints.Key ResponsibilitiesProvide leadership and di More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.Key ResponsibilitiesDeliver exceptional and consistent customer serviceDelivery quality profitable sales according to an established budgetWork collaboratively as part of a team t More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
As an Experience Designer youll have the opportunity to help shape and impact experiences for our employees and customers. In the day-to-day the role focuses on a range of different areas: product sales systems staff processes and interface UIs including in-store PDAs workstations and More...
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.Key ResponsibilitiesDeliver exceptional and consistent customer serviceDelivery quality profitable sales according to an established budgetWork collaboratively as part of a team t More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
Reporting to the Operations Manager the Operations Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.Key ResponsibilitiesDeliver effective store admin More...
As an Operations Team Member you will have the opportunity to deliver efficient back of house activities ensuring the right stock is received and delivered to the right place at the right time including:Complying with operations process controls and safety requirements with particular More...
