Service Quality Jobs in Tokyo

Were looking for a Customer Support Quality Specialist to join our growing team. Purpose of the roleThe main purpose of the Quality Specialist role is to improve customer experience and ensure compliance with business and legal expectations. This involves maintaining high and consistent quality amon...

DescriptionDirector of Guest Experience Job Description Position SummaryThe Director of Guest Experience is a senior leadership role responsible for overseeing and integrating the Guest Experience (Butler) Team and the Front Desk Team to deliver a seamless highly personalized and consistently except...

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

職務内容(概要)The Manager Digital Technical Support Japan is accountable for the reliable operation and continued strengthening of Intuitive Japans Digital Technical Support function ensuring predictable responsive and trusted digital support for customers and internal partners. The role leads Tier...

Role Purpose (overall high level summary of the role):HSBC Global Trade Solutions (GTS) is one of the largest trade services organisations in the world offering a comprehensive range of forward-thinking supply chain and traditional trade solutions (letters of credit bank guarantees etc.) for Corpora...

TheSenior Quality Experience Analyst (QEA) will play a pivotal role in theQuality Experience Program(QEP) a strategic initiative aimed at enhancing user and customer satisfaction by monitoring analysing and improving the quality of our support services. As a hybrid between a Business Analyst (BA) an...

Own the endtoend service readiness of new and evolving IFS products/services via the Go To Operations (GTO) framework and lead global rollouts across the supported customer base. Drive cross functional planning change governance enablement and measurable service quality ensuring Minimum Acceptance C...

Key Account Manager Fashion & Luxury Logistics Contract Logistics Division Location: Tokyo Japan Position Overview Our client a global logistics provider with a strong presence in Japan is seeking an experienced Key Account Manager to support strategic fashion and luxury clients within its Contract...

Position Title: Country Head of Contract Logistics (Japan) Location: Japan Reporting Line: Managing Director Japan Function: Contract Logistics / Supply Chain / 3PL Operations Position Overview The Country Head of Contract Logistics is responsible for the strategic leadership operational performance...

Description募集概要 ブルガリ 東京 銀座 バーカフェでは卓越したサービスとブランド体験を提供するため カフェオペレーションを現場でリードする カフェスーパーバイザー を募集しています ラグジュアリーブランドの世界観を体現しながら日々の店舗運営とサービス品質の向上を担っていただくポジションです主な業務...

Work Flexibility: Hybrid or OnsiteBasic FunctionDCセンター長ならびにリーダーの指示の下３PL配送業者と連携しながら日々の現場作業の進捗に応じて作業優先度の調整や人員配置の適正化を図り顧客注文に対して納期に間に合うように現場を運営します倉庫業務の作業効率を改善させるための日々の改善施策を立案し実行します...

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients thro...

Support service readiness of new and evolving IFS products/services via the GoToOperations (GTO) framework and lead global rollouts across the supported customer base. Help drive crossfunctional planning change governance enablement and measurable service quality ensuring Minimum Acceptance Criteria...

Shangri-La TokyoBased in Hong Kong the Shangri-La Group operates hotels across the Asia-Pacific region. Join Shangri-La a successful pioneer in Asian hospitality and gain quality experience.シャングリラ 東京香港を拠点としてアジア太平洋地域を中心にホテルを展開するシャングリラグループアジアンホスピタ...

OverviewWHO WE ARE:Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore and our team is made up of a diversely talented team of...

Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of t...