Service Desk Jobs in Japan

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire s...

EOE/AA/Disabled/VeteransWith thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addit...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

EOE/AA/Disabled/VeteransWith thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addit...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

DescriptionPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

This position will require a broad infrastructure skillset and analytical mindset to helps increasing systems stability in Japan by troubleshooting incidents identifying root causes applying lessons learned for incidents prevention improving monitoring and generating reports for engineering and exec...

DescriptionPOSITION SUMMARYAssist in coordinating the operation of all Events or Leisure Experience (i.e. run/cycle Kyoto kimono/samurai experience etc.) activities. Check the status of operation lighting AV cleanliness system operation and correct any aesthetic deficiencies. Build rapport with and...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionAt The Ritz-Carlton Nikko we are seeking Ladies and Gentlemen who will share the unique charm of our hotel where world-class luxury meets the timeless beauty of Japanese tradition with guests from around the globe while creating the most memorable experiences possible.We welcome individua...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

EOE/AA/Disabled/VeteransA Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout th...

EOE/AA/Disabled/VeteransA Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout th...

A Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout their stay at the hotel pr...

A Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout their stay at the hotel pr...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...