Supply Chain Specialist
Job Summary
Whats the role
- Own and manage key metrics related to equipment return support ensuring alignment with business goals and service standards
- Build and maintain strong relationships with external clients gaining insight into their operational environments to support efficient equipment return processes
- Coordinate and track hardware returns monitor billing accuracy and identify opportunities to improve hardware collection performance
- Act as a primary point of contact for equipment return related queries from internal and external stakeholders
- Collaborate closely with Customer Support Sales Supply Chain and other internal teams to support shared priorities
- Drive continuous improvement initiatives to optimize cost service quality and operational efficiency
- Oversee on site or third-party vendor activities related to equipment returns monitoring performance against KPIs
- Support vendor management activities including performance tracking operational issue resolution and continuous improvement initiatives
- Assist with vendor business reviews data analysis and preparation of performance insights
- Partner with regional supply chain and procurement teams to ensure vendor services align with operational and cost objectives
- Contribute to the development and documentation of standard processes and best practices
- Support regional initiatives aligned with transformation sustainability and service excellence goals
- 4 years of professional experience in Supply Chain Logistics Operations Customer Service or a related field
- Strong interpersonal and communication skills with the ability to build trust with both internal and external stakeholders
- A customer centric mindset with strong problem solving capabilities
- Experience managing multiple priorities in a fast paced environment
- Solid analytical skills and experience using tools such as Microsoft Excel for data analysis
- Professional fluency in both Japanese and English (spoken and written)
- A proactive adaptable approach with willingness to learn and grow into broader responsibilities
- Bachelors degree or equivalent practical experience
- Demonstrated continuous career growth within an organization
- Experience supporting or managing thirdparty vendors
- Exposure to supply chain KPIs service metrics or cost optimization initiatives
- Hands-on experience with SAP or other enterprise systems
- Experience working with regional or global teams
- Knowledge of Power BI Qlik Sense or similar reporting tools
Required Experience:
IC
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more