Sr. Program Manager, SSD, SSD Japan

Amazon has exciting opportunities for leaders in Operations and Supply Chain Program Management within our rapidly expanding Sub Same Day (SSD) network in Japan. Our dynamic environment offers candidates significant challenges in speed optimization network planning and driving scalable continuous improvements across our fulfillment and delivery operations.

Role Summary

This role presents a unique opportunity to drive Amazons ambitious goals for expanding and optimizing our SSD network in Japan. The successful candidate will lead programs partnerships and innovations to strategically grow our Sub Same Day delivery capabilities ensuring best-in-class speed coverage and customer experience. You will drive robust planning processes and data-driven decision-making to create a positive impact on Amazons SSD offerings in Japan through operational and supply chain optimization.

You will partner closely with multiple functional teams and stakeholder groups including Supply Chain Tech teams Transportation Network Planning Middle Mile teams Finance and Retail Delivery Experience. The ability to influence without authority and execute with speed will be critical to success in this role.

The ideal candidate should possess:
A successful track record of managing complex operational or supply chain programs in fulfillment logistics or network planning
Strong analytical and business acumen with a focus on flow optimization and operational design
Experience in managing multiple stakeholder teams simultaneously
Impactful communication skills
A demonstrated commitment to Amazons Leadership Principles particularly Ownership Bias for Action Insist on Highest Standards Customer Obsession and Think Big

Were seeking a self-starter who will take ownership of network expansion and supply chain optimization challenges to create successful partnerships across stakeholder groups driving strategy and execution to achieve SSD network growth goals at the right cost while maintaining unparalleled customer experience.

More Information
Department: Last Mile(AMZL)
Job: Program / Project Management
Location: Tokyo Office

At Amazon youll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making to Generative AI that helps you focus on work that truly matters. Youll have opportunities and resources to develop AI fluency at your own pace with continuous learning built into the culture.


Key job responsibilities
Drive initiatives that optimize how selection reaches SSD nodes including flow design replenishment planning and inventory positioning strategies
Work with operations supply chain inbound planning finance tech and delivery experience teams to prioritize and implement network optimization plans and performance improvements
Conduct comprehensive analysis of network and supply chain performance to identify improvement opportunities and inform planning decisions
Develop and execute SSD network expansion strategies set priorities and communicate effectively across business partners and stakeholders
Translate customer needs market trends and business requirements into a logical sequence for network expansion mapping our roadmap and program initiatives to measurable business value
Collaborate with Retail and Supply Chain organizations to understand and measure the impact of network optimization efforts on overall SSD speed and selection
Partner with teams across various regions and geographies to understand adapt and implement best practices for SSD network design and optimization in Japan
Design and conduct pilot projects to test new network configurations gather learnings and implement the most feasible cost-effective and scalable solutions for SSD network growth
Identify and implement cost-saving opportunities and efficiency gains in network design working across stakeholder functions to execute initiatives at scale
Collaborate with business analytics and customer delivery experience teams to develop and standardize KPIs reports and reviews that drive effective network performance
Establish and maintain strong mechanisms to manage quantitative and qualitative performance metrics for network effectiveness ensuring continuous improvement in SSD operations

- Experience using data and metrics to determine and drive improvements
- Bachelors degree
- 5 years of delivering cross functional projects experience
- Experience in Business English skills both verbal and written

- Experience in supply chain such as contracting demand management and/or planning and procurement and supply chain operations
- Experience communicating effectively with senior leadership
- Experience in operations management for a fulfillment or distribution center
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience in capacity planning operations planning business analysis or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.