Sr. Program Manager, Selection, World Wide Grocery Store APAC

Every fresh grocery (perishable) product on Amazon across channel (Express Mart Amazon Now Amazon Fresh) is a decision. What gets added what gets removed when it appears in Tokyo versus other cities and whether the shelf holds through peak demand these decisions shape what customers see buy and trust depending on the shopping needs. This role owns that mechanism.

World Wide Grocery Store APAC is looking for a rigorous execution-focused Program Manager to own Selection the mechanism that determines what we sell where we sell it and how we stay competitive. You will define and operate the full selection lifecycle from entry criteria for new items to exit decisions for underperformers while owning the metrics and competitive intelligence that inform every assortment choice.

You drive decisions on assortment changes. Through weekly monthly and quarterly mechanism you share insight to better serve customers through selection and drive initiatives for improvement. You also own the work-back plan for every new site launch. You are very familiar to various selection related data to ensure right data is published in timely manner.

If you thrive in environments where ambiguity ends at your desk where turning complex cross-functional assortment challenges into clear decisions and measurable outcomes is how you measure a good week this is your role.

This role is based in Tokyo (HND10).




Key job responsibilities
1. Selection Lifecycle Mechanism (Primary)

Define and run entry criteria for new items: demand evidence shelf-life fit margin floor channel eligibility
Define and run exit criteria: never-sold chronic out of stock unprofitable discontinued by vendor
Build the seasonal in/out calendar and hold the review cadence with Vendor Management and Instock
Hold decision rights on assortment changes and document every decision so the plan and the live catalog never drift

2. Selection Metrics Ownership

Own the weekly selection reporting used in WBR: availability vs plan AWAS sold vs intended category-level contribution to change
Publish the weekly narrative with root cause not a description of the chart
Separate like-for-like movement from mix effects created by new item ramps and state which one drives the number
Own the underlying data pipelines and dashboards and escalate upstream data defects until they are fixed

3. Closing Competitive Gaps

Maintain the competitive assortment baseline for grocery in Japan including regional differences
Turn gap analysis into a prioritized sourcing list with expected demand and hand it to Vendor Management with a target date
Track fill rate against every gap list and report what was accepted rejected and why

4. New Site and New Region Launches

Own the selection work-back plan for new sites including national core versus regional assortment split vendor lead times MOQ and shelf-life constraints
Coordinate with Instock Supply Chain and Vendor Management on site constraints and lock the final assortment by the agreed date
Report ramp progress with first-receipt coverage not point-in-time in-stock rate


About the team
WWGS APAC PM org oversees end-to-end customer-facing CX and the foundational inputs that determine what our perishable offer looks like across multiple channels (Fresh SSD-G QC). Youll work at the Tokyo HND10 office combining on-site collaboration with virtual partnerships across APAC and WW teams. This role sits at the intersection of retail operations supply chain and data partnering daily with Vendor Management Instock Supply Chain and category teams to build an assortment that earns daily grocery trust from customers.

- 8 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end-to-end delivery and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- Speak write and read fluently in Japanese at a business level or above (N1)
- Experience in Business English skills both verbal and written

- 2 years of grocery leadership or 3 years of customer-facing retail hospitality or grocery industry experience
- Experience building launch readiness frameworks standard work playbooks and scalable deployment mechanisms across multiple concurrent sites or experience with Six Sigma lean manufacturing
- Experience in retail operations and/or business management
- Knowledge of supply chain management concepts - forecasting planning sourcing optimization and logistics or equivalent
- Experience with data analytics platforms (Power BI Python SQL Tableau) or experience in identifying incomplete or inaccurate data identifying the root cause and creating/implementing an escalation plan

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