Sr. Associate, Customer Service
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Job Summary
Oversee and improve overall customer service operations leading efforts to achieve KPIs and enhance customer satisfaction.
Establish an efficient high-quality order processing system by optimizing workflows managing the team and collaborating with relevant departments.
Drive the transformation of customer operations by improving the quality and productivity of order processing while also advancing digitalization and business process innovation.
Directly contribute to business impact through team management support and collaboration with Sales Supply Chain and global teams.
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Required Experience:
Senior IC
About Company
Our mission is to provide innovative vision products that enhance quality of life by helping people see better. From vision research to eye health, learn more at Alcon.com.
