Senior Services Executive
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Job Summary
Your work days are brighter here.
Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.
About the Team
The Japan Services Executive team includes a diverse range of skills and experience from across professional services functional subject matter expertise and sales fields. The team plays a meaningful role in connecting Workdays services and sales organisations; ensuring that we are supporting subscription sales by differentiating Workdays services approach and methodology as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.Our aim is to be trusted advisors to our prospects and customers working to Workdays core values of Customer Service and Integrity and protecting Workdays proven track record of customer happiness. Successful candidates will be passionate about working as part of an account team driving and supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and leading detailed and sophisticated sales processes preparing estimates proposals and contracts.
About the Role
Workday is the leader in enterprise-class software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for handling global businesses. As a Workday Global Services Organizations Services Executive you will be responsible for planning management and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Pre-sales team working alongside Workday Account Executives driving Workday Subscription sales across Workdays market segments.
Youll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project including resources timeline and costs. Youll employ effective selling strategies to successfully position Workdays SaaS Solutions and Platform technologies as the efficient modern alternative and you will be a specialist in our innovative deployment methodology. You will work closely with our Service Partners to help them plan successful projects and grow their business. If you have a stellar consulting delivery or sales track record are a self-starter and love working in a multifaceted environment then Workday Japans Services Executive team is the place for you.
What youll do:
Understand the competitive landscape and prospect needs so you can effectively position the value of our Professional Services deployment methodology and packaged service offerings
Work with Account Executive and Customer Success Managers to determine Services Strategy for customer base accounts.
Present Workdays Customer Experience overview (full portfolio of service offerings) and conduct services discovery sessions.
Create and validate Professional Services Proposals and high-level Project Plans.
Nurture mutually helpful relationships with Workday Service Partners.
Assess project team training needs for prospects and customers.
Maintain accurate and timely prospect pipeline and service forecast data.
Handle negotiate and close Professional Services Agreements Statements of Work and other contractual documentation
Provide support for services activities and events.
Respond to RFIs/RFPs/RFQs
About You
Experience in Professional Services sales preferably in ERP solutions
Proven ability in managing complex services sales cycles from start to finish with a track record of successful service revenue and profitability attainment preferred
Experience in consulting and project delivery is preferred
Strong knowledge of vendors products and services in the ERP application space
Great presentation skills while participating in a fast-paced complex product and services sales cycle
Bachelors degree or equivalent work experience
Ability to travel 10% or more of the time
Fluent Japanese and business English language required
Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles If so ask your connection at Workday about our Employee Referral process!
Required Experience:
Senior IC
About Company
Seamlessly manage your people, money, and agents on an open, unified platform with AI at the core. It’s a new work day.
