Senior Partner Success Manager, eero

About eero
eeroAmazon傘下の企業はシンプルで信頼性の高いホームWiFiシステムを開発しISPパートナーを通じて世界中の数百万世帯に提供しています大手ブロードバンド事業者と提携しサポートコールの削減加入者満足度の向上新たな収益源の創出を実現するマネージドWiFiソリューションを展開しています現在世界で最も先進的なブロードバンド市場の一つである日本への進出を進めています
eero (an Amazon company) builds simple reliable whole-home WiFi systems deployed by ISP partners to millions of households worldwide. We partner with leading broadband providers to deliver managed WiFi solutions that reduce support calls increase subscriber satisfaction and drive new revenue streams. We are now expanding into Japan one of the worlds most advanced broadband markets.

About the Role
本ポジションはeero日本市場における立ち上げメンバーです日本初のPartner Success採用としてパートナーエンゲージメントモデルをゼロから構築する責任を担います日本の主要ISPパートナーとのリレーションシップを主導しGo-to-Market戦略を策定しeeroのグローバルプロダクトエンジニアリングチームと日本パートナーを繋ぐ架け橋となります

This is a founding role. You will be the first eero Partner Success hire in Japan responsible for implementing our partner engagement model from the ground up. Youll own relationships with Japans major ISP partners shape go-to-market strategy and serve as the bridge between eeros global product and engineering teams and our Japan partners.

eeroのBusiness DevelopmentProductEngineeringManufacturing OperationsFinanceLegalSupportの各チームと密接に連携しますレポートラインはオーストラリア拠点のPartner Successチームリードであり米国およびAPAC各タイムゾーンとの定常的なコラボレーションがあります
Youll work closely with eeros Business Development Product Engineering Manufacturing Operations Finance Legal and Support teams. This role reports to the Partner Success team lead based in Australia with regular collaboration across US and APAC time zones.

What Youll Do
日本パートナー機能の構築 Business DevelopmentおよびSolution Architectureチームと密に連携しISPパートナーのオンボーディングを推進日本市場に最適化された形で測定可能なビジネス成果を創出しますBuild the Japan partner function Working closely with our Business Development and Solution Architecture team to onboard ISP partners and delivering measurable business value tailored to the local market.
-戦略的パートナーリレーションシップの主導 日本のISPパートナーに対する第一の窓口としてパートナーの事業目標を深く理解しニーズを先読みし課題を先回りして解決しますOwn strategic partner relationships Serve as the primary point of contact for Japan ISP partners. Acquire deep knowledge of their business objectives anticipate needs and resolve issues proactively.
デプロイメント推進収益拡大 パートナーのローンチを加速し拡大機会を特定しパートナーとeero双方の収益最大化施策を実行しますDrive deployments & revenue Accelerate partner launches identify expansion opportunities and execute on revenue-maximizing initiatives for both partners and eero.
プログラムマネジメント 複雑なアカウントに対しパートナーライフサイクル全体を管理要件整理プロジェクト調整プロダクトトレーニングの調整非標準リクエストへの対応クロスファンクショナルな連携Program management Manage the full partner lifecycle for complex accounts: requirements gathering project coordination coordinate product training non-standard requests and cross-functional alignment.
戦略的アドバイザリー パートナーの信頼を獲得しテクノロジー戦略に影響を与えますProductEngineeringLegalFinanceと協業し共同ロードマップを策定しますStrategic advisory Earn partners trust and influence their technology strategy. Collaborate with Product Engineering Legal and Finance to develop joint roadmaps.
測定レポーティング レポーティングフレームワークを構築しパートナーKPIを追跡しデータに基づいた意思決定と機会創出を推進しますMeasure & report Build reporting frameworks track partner KPIs and use data to identify opportunities and drive decisions.


- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Speak write and read fluently in Japanese
- Speak write and read fluently in English
- 8 years of business development partner development sales or alliances management experience
- Experience engaging and influencing senior executives demonstrating a strong familiarity with decision-making processes in enterprise customers

- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience understanding product and technical requirements and interfacing with Product/Technology teams
- Experience using data analytics to drive learning strategy and demonstrate business impact
- Experience in technology ISP telco broadband or connected-home/IoT ecosystem

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