Senior Engineer II-Corporate Applications

Are you looking for a unique opportunity to be a part of something great Want to join a 17000-member team that works on the technology that powers the world around us Looking for an atmosphere of trust empowerment respect diversity and communication How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchips nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development values-based decision making and strong sense of community driven by our Vision Mission and 11 Guiding Values; we affectionately refer to it as the Aggregate System and its won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

The Senior Engineer II-Corporate Applications role provides customer-facing technical support for Microchip devices development tools and embedded solutions in Japan. This role helps customers and distributors resolve technical issues and adopt Microchip solutions effectively.

The candidate will use strong technical knowledge and excellent communication skills to remove customer technical barriers provide timely solutions and deliver feedback to internal silicon applications and development tools teams.

Working closely with regional and global teams the CAE also supports export control documentation technical documentation review customer training university programs and local website technical content to strengthen customer engagement and product adoption.

Job Responsibilities

• Customer Technical Support: Provide technical support for Microchip products and development tools through phone email website Q&A Salesforce cases direct visits and customer issue follow-up.
• Technical Issue Resolution and Feedback: Clarify device and tool operation remove technical barriers identify product or tool issues and provide feedback to silicon applications and development tools teams.
• Export Control Documentation: Support end customers and distributors in preparing official export control documentation and interpreting related regulatory terms in Japanese.
• Technical Documentation Support: Review translated technical materials including datasheets brochures application notes news advertisements and banners to ensure technical accuracy and quality.
• Technical Training Support: Assist Engineers in supporting customers and delivering online/offline technical training through the Regional Training Center Technical Workshops Microchip University Korea MASTERs and hands-on sessions for customers distributor engineers and design houses. This includes developing training materials and continuously building technical skills.
• University Program Support: Build relationships with universities deliver technical lectures and seminars support Microchip scholarship and design contest activities and help establish PIC training environments.
• Local Website Technical Content: Manage technical databases and Q&A content on the local website upload technical materials create reference application notes and report customer activity status.

Requirements/Qualifications:

Engineering Skill Set Required

• Knowledge of microcontroller-based or ASIC-based system development or design particularly for connectivity applications such as Ethernet Wi-Fi USB and Bluetooth.
• Working knowledge of hardware and firmware for electrical and electronic application systems.
• Experience in circuit design with FPGA is highly preferred.
• Good C programming skills.
• Ability to read and understand English technical documentation.
• Native-level Japanese communication skills.
• Fluent in Japanese and strong English skills (TOEIC 800 or higher)

Qualifications and Experience

• Bachelors degree required or Masters / PhD degree preferred in Electrical Engineering Electronic Engineering or a related engineering discipline.
• Relevant experience in customer technical support applications engineering embedded systems or electronic system design.
• Experience supporting customers distributors or field teams in resolving technical issues is preferred.
• Ability to communicate effectively with local customers and global engineering teams.
• Strong customer-facing problem-solving and technical presentation skills.
• Willingness to travel as required to support customers projects and business objectives.

Preferred Qualifications

• Technical Documentation and Localization Experience
  • Experience reviewing translated technical materials for accuracy quality and local customer readability.
  • Experience supporting marketing communication materials technical news advertisements or website content is preferred.
• Training and Customer Enablement Experience
  • Experience developing training materials and delivering technical workshops seminars or hands-on product demonstrations.
  • Experience supporting university programs technical lectures scholarships or student design contests is preferred.
• Global Collaboration Experience
  • Experience collaborating with regional global or overseas engineering teams.
  • Strong English technical writing and communication skills.

Competency

• Strategic/Critical ThinkingSystematically solves problems and hypothesizes possible client pain points expectations and implicit needs; brainstorms with team members to devise solutions to solve complex client challenges.
• CommunicationTailor communication to the clients needs with authority; effectively delivers presentations and has strong verbal and written communication skills.
• OwnershipGoes out of his or her way to complete a task and has relentless drive to achieve results; is independent and self-directed and takes initiative.

Travel Time:

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.