Senior Business Analyst – CRES IT

Job Responsibilities:

• Serve as the primary business analysis contact for Japan and support APAC initiatives as needed.
  
• Understand business needs and analyze current processes mainly for Japan.
  
• Identify improvement opportunities and propose practical solutions.
  
• Gather document and manage business and functional requirements.
  
• Create process flows user stories use cases and acceptance criteria.
  
• Act as a liaison between Japan business users IT teams global teams and vendors.
  
• Support solution design system testing and user acceptance testing.
  
• Analyze application issues and coordinate with IT and vendors to resolve them.
  
• Support data analysis reporting user training and solution adoption.
  
• Review vendor and offshore deliverables to ensure requirements are met.
  
• Identify and communicate risks issues and dependencies.
  
• Ensure compliance with governance and information security requirements.
  

• 7 years of experience as a Business Analyst Systems Analyst or similar role.
  
• Strong experience supporting business users and technology initiatives in Japan.
  
• Experience in requirements gathering business process analysis and functional specification.
  
• Ability to translate business needs into clear and actionable requirements.
  
• Experience creating process flows user stories use cases and test scenarios.
  
• Experience supporting system implementation enhancement testing and production support.
  
• Understanding of APIs system integrations databases and cloud/SaaS solutions.
  
• Experience working with business users IT teams and vendors.
  
• Strong communication and stakeholder management skills.
  
• Native Japanese and business-level English.
  
• Experience working with global or cross-cultural teams.
  
• Understanding of governance and information security requirements.
  

Preferred Qualifications:

• Knowledge of corporate real estate facilities or workplace management in Japan.
  
• Experience with related SaaS solutions.
  
• Experience supporting APAC or multinational teams.
  
• Experience in financial services or other regulated industries.
  
• Business analysis or related certifications such as CBAP or PMI-PBA.
  
• Familiarity with Agile Waterfall or hybrid delivery methods.
  

• 7 years of experience as a Business Analyst Systems Analyst or similar role.
  
• Strong experience supporting business users and technology initiatives in Japan.
  
• Experience in requirements gathering business process analysis and functional specification.
  
• Ability to translate business needs into clear and actionable requirements.
  
• Experience creating process flows user stories use cases and test scenarios.
  
• Experience supporting system implementation enhancement testing and production support.
  
• Understanding of APIs system integrations databases and cloud/SaaS solutions.
  
• Experience working with business users IT teams and vendors.
  
• Strong communication and stakeholder management skills.
  
• Native Japanese and business-level English.
  
• Experience working with global or cross-cultural teams.
  
• Understanding of governance and information security requirements.
  

Preferred Qualifications:

• Knowledge of corporate real estate facilities or workplace management in Japan.
  
• Experience with related SaaS solutions.
  
• Experience supporting APAC or multinational teams.
  
• Experience in financial services or other regulated industries.
  
• Business analysis or related certifications such as CBAP or PMI-PBA.
  
• Familiarity with Agile Waterfall or hybrid delivery methods.