S. 2627 Resort Host – Furano

Resort Host Winter Season (Furano)

Spend your winter in one of Japans most sought-after alpine destinations delivering memorable guest experiences in a dynamic outdoor-focused hospitality role.

At H2 Life we specialize in creating seamless stays for guests from around the world. As a Resort Host you will be at the forefront of the guest journey combining service local knowledge and hands-on support to ensure every stay runs smoothly from arrival to departure.

About the Role

This is a highly active guest-facing role that blends hospitality with on-the-ground operations. You will be supporting guests throughout their stay assisting with transportation arrivals and departures and day-to-day requests. You also will be helping housekeeping operations as needed.

Working as part of a close-knit international team you will play a key role in ensuring guests feel supported informed and well looked after throughout their time in Niseko.

What Youll Be Doing

• Welcoming guests on arrival and supporting smooth check-in and departure experiences
• Assisting with transportation within the resort and coordinating guest movements
• Supporting guests with day-to-day enquiries and providing local recommendations
• Ensuring properties are prepared and presented to a high standard for guest arrival
• Conducting routine checks to maintain property condition and readiness
• Assisting with a variety of operational tasks across the resort environment
• Working closely with internal teams to ensure a seamless guest experience
• Acting as a friendly professional and approachable point of contact for guests
• A reliable and detail-oriented individual with pride in their work
• Physically fit and comfortable with a hands-on role
• Able to work efficiently both independently and as part of a team
• A positive attitude and willingness to learn
• Previous housekeeping or hospitality experience preferred
• Comfortable working in a fast-paced seasonal environment

Who Were Looking For

• A positive energetic and service-driven individual
• Confident interacting with international guests in a professional manner
• Comfortable working in an active outdoor role in winter conditions
• A proactive mindset with the ability to think on your feet
• Strong teamwork and communication skills
• A valid drivers license and confidence driving in winter conditions preferred
• Previous hospitality or customer service experience is an advantage

What We Can Offer You

• Competitive hourly rate
• Subsidized staff accommodation
• Staff benefits and local discounts
• A variety of shift patterns across the season
• Social events and team activities
• Opportunity for contract extension or return seasons
• Visa support available for suitable candidates

Ready for the Season of a Lifetime

If you enjoy being active working with people and creating great guest experiences wed love to hear from you