Retail Store Manager Shibuya store

Why join us

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

Job title: Store Manager Shibuya

Department: Herman Miller Japan Retail

Reports to: Regional Manager

Location: Shibuya Tokyo Japan

JOB SUMMARY

Herman Miller Japan is looking for a new Store Manager to support and ensure overall store operations to meet the customers expectation.

The position reports directly to Regional Manager based in Japan. it will be your responsibility to deliver the Herman Miller Client Experience through team coaching of demonstrations quoting and generation of sales. You will be expected to train and inspire your team to achieve the store sales plan. As an industry leader for over 100 years in office furnishings and iconic homes Herman Miller remains committed to innovation and ergonomic design.

Our Store Managers work strategically to maximize their store revenue and efficiently manage all aspects of sales and merchandising. This includes but is not limited to hiring effectively performance management and employee relations in partnership with Human Resources and the Regional Manager. You will report to a Regional Manager.

Step into a leadership role at Herman Miller as a Store Manager and drive innovation culture and growth in a company renowned for its design legacy and dynamic career opportunities.

Why Join Us

Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of Herman Miller Group means being a part of something larger than your work team or even your brand. We create places where people love to be places that reflect who they are places that truly matter to people. And our success allows Herman Miller Group to support causes that align with our values so we can help create a more equitable and sustainable future for all.

Specific responsibilities

• Lead and supervise all the operations in Osaka-Umeda store while working closely with the local management and the regional & global teams.
• Co-lead the in-store marketing & promotions working closely with the local management and marketing.
• Be aware of store sales and KPI targets as well as team performance targets take ownership over them.
• Execute the Brand Customer Service standards to meet or exceed customers expectations.
• Coordinate and supervise the daily activities of store staff.
• Set priorities for the team to ensure task completion; coordinate work activities with other supervisors/store managers.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Build a team with diverse talents and experiences and allowing them to play to their strengths.

Company requirements

Health & Safety; ensure that safe working practices are followed. Attend safety briefings as requested. Take responsibility for your own employees contractors and visitor safety in accordance with The Health & Safety at Work Act 1974 and The Management of Health and Safety at Work Regulation 1999

Compliance; ensure compliance with business systems processes certification schemes regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance. Support centrally driven sustainability initiatives.

Job holder requirements

• Able to effectively communicate in verbal and written English
• A minimum of 3 years management experience. Including experience in coaching and developing people
• Ability to lead a high level of customer service in a Brand Retailer
• Ability to lead and manager a team
• Ability to work weekend and holidays
• Work location: Umeda Osaka.

Company values

Design for the good of humankind

We are difference-makers We are all extraordinary We are better together

Who We Hire

Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .