Project Manager, Business Transformation

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About the Role
We are seeking a highly motivated and results-driven Transformation Project Manager to join our dynamic Transformation this critical role you will drive strategic initiatives optimize processes and support large-scale organizational change. You will work closely with leadership to translate complex business challenges into actionable process-oriented solutions. The ideal candidate brings a hands-on approach to project management a global mindset and a proactive can-do attitude to navigate our multi-national environment.

Key Responsibilities

• Project Leadership: Lead end-to-end transformation projects from scoping and planning to execution and delivery ensuring milestones are met on time.
• Process Optimization: Map out current-state business processes identify inefficiencies and design logical streamlined future-state workflows.
• Cross-Functional Collaboration: Partner with diverse teams across the organization to drive alignment and foster a culture of continuous improvement.
• Executive Reporting: Develop comprehensive project updates dashboards and presentations using Excel and PowerPoint to communicate progress and strategic insights to senior leadership.
• Change Management: Champion change initiatives anticipating obstacles and utilizing a solutions-focused mindset to overcome them.
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Required Qualifications

• Experience: Proven hands-on experience in project management successfully delivering complex cross-functional projects.
• MNC Background: Previous experience working within a multi-national corporation with a strong understanding of global matrix structures and diverse business cultures.
• Language Skills: Business-level fluency in both Japanese and English (written and verbal) to effectively facilitate global and local stakeholder communications.
• Core Competencies: Clear logical and analytical thinking with a deeply process-oriented approach.
• Technical Skills: Advanced proficiency in Microsoft Excel (data analysis modeling) and PowerPoint (executive-level presentation design).
• Mindset: A resilient can-do attitude demonstrating agility accountability and ownership in a fast-paced environment.
  

Preferred Qualifications

• Change Management Experience: Transformation is as much about people as it is about processes. A candidate with proven experience in guiding teams through change will significantly reduce organizational resistance during rollout.
• Lean Six Sigma or Agile/Scrum Certifications: formal training in continuous improvement (Green/Black Belt) or Agile methodologies
• Financial Acumen: Given the strategic nature of transformation an ability to track project budgets and understand financial impacts ensures their initiatives directly support the bottom line.
• Familiarity with Data Visualization Tools: experience in tools like Power BI or Tableau

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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