Project Management Office Director
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Job Summary
Job Responsibilities:
Portfolio Ownership: Provide end-to-end leadership for non-BAU infrastructure and technology projects from demand qualification and prioritisation through delivery and closure.
Delivery Assurance: Set the governance controls and decision cadence needed to deliver scope milestones budget quality risk and intended business outcomes.
Core Flex Leadership: Translate the rolling demand pipeline into credible capacity plans mobilising the right project managers architects and specialist resources.
Operational Handover: Ensure every project is accepted into BAU with clear ownership documentation knowledge transfer support readiness and benefits tracking.
Shape and Prioritize the Portfolio: Own demand intake qualification sequencing and portfolio trade-offs; maintain a transparent view of commitments dependencies and value.
Establish Governance and Assurance: Define stage gates reporting decision rights and escalation paths; challenge delivery health and intervene early where outcomes are at risk.
Direct Delivery Across Workstreams: Hold program and project leaders accountable for scope schedule cost quality risk benefits and stakeholder commitments.
Align Capacity to Demand: Convert 30/60/90-day forecasts into resource plans; mobilise core and flex talent resolve skill gaps and manage ramp-up or ramp-down decisions.
Lead Senior Stakeholders: Provide clear executive reporting facilitate decisions negotiate priorities and align client account leadership functional teams and suppliers.
Secure Operational Readiness: Drive acceptance knowledge transfer documentation support readiness lessons learned and benefits tracking before closure or BAU handover.
The ideal candidate should meet the following requirements:
- 12 years of experience in project / program delivery.
- 5 years of experience leading portfolios or PMO/PLO functions.
- Complex Portfolio Delivery: Proven leadership of multi-workstream technology or infrastructure change with material budgets dependencies and executive visibility.
- Managed-Service Context: Experience with service transition supplier ecosystems global delivery models and structured handover into operations.
- Commercial Accountability: Strong command of business cases budgets statements of work benefits resource forecasts and vendor performance.
- Executive Influence: Track record of resolving ambiguity negotiating priorities and communicating difficult decisions with clarity and credibility.
- Portfolio Leadership: Experience in prioritisation roadmaps governance dependency management risk assurance and benefits realisation.
- Delivery Methods: Fluency in predictive agile and hybrid delivery with practical use of stage gates and portfolio controls.
- Technology Breadth: Working knowledge across cloud platforms networks workplace security and service-management environments.
- People Leadership: Ability to lead senior project professionals build accountable teams and coach through complex delivery challenges.
- Data-Led Communication: Strong financial literacy concise executive reporting and confidence with PPM planning and dashboard tools.
Required Skills:
Job Responsibilities: Portfolio Ownership: Provide end-to-end leadership for non-BAU infrastructure and technology projects from demand qualification and prioritisation through delivery and closure. Delivery Assurance: Set the governance controls and decision cadence needed to deliver scope milestones budget quality risk and intended business outcomes. Core Flex Leadership: Translate the rolling demand pipeline into credible capacity plans mobilising the right project managers architects and specialist resources. Operational Handover: Ensure every project is accepted into BAU with clear ownership documentation knowledge transfer support readiness and benefits tracking. Shape and Prioritize the Portfolio: Own demand intake qualification sequencing and portfolio trade-offs; maintain a transparent view of commitments dependencies and value. Establish Governance and Assurance: Define stage gates reporting decision rights and escalation paths; challenge delivery health and intervene early where outcomes are at risk. Direct Delivery Across Workstreams: Hold program and project leaders accountable for scope schedule cost quality risk benefits and stakeholder commitments. Align Capacity to Demand: Convert 30/60/90-day forecasts into resource plans; mobilise core and flex talent resolve skill gaps and manage ramp-up or ramp-down decisions. Lead Senior Stakeholders: Provide clear executive reporting facilitate decisions negotiate priorities and align client account leadership functional teams and suppliers. Secure Operational Readiness: Drive acceptance knowledge transfer documentation support readiness lessons learned and benefits tracking before closure or BAU handover. The ideal candidate should meet the following requirements:
