Program Manager

As a Program Manager based in Tokyo youll be responsible for leading complex customer programs from start to finish including:

• Leading strategic implementation programs for major retail customers
• Coordinating cross-functional teams across Engineering Operations Product Supply Chain Sales and Customer Success
• Building trusted relationships with customer executives and key stakeholders
• Managing program scope timelines budgets risks and governance
• Driving customer adoption and business transformation
• Ensuring successful delivery while identifying opportunities for future growth
• Continuously improving program management best practices across the organization.

Qualifications :

You bring:

• 8 years of experience in Program Management Project Management Customer Delivery or Consulting
• Experience delivering complex enterprise customer programs
• Strong stakeholder management and executive communication skills
• Experience working in international cross-functional environments
• Strong leadership planning and risk management capabilities
• Commercial awareness and customer-centric mindset
• Experience in Retail Technology SaaS IoT or Digital Transformation is highly preferred
• PMP PgMP Prince2 or Agile certification is a plus
• Fluent Japanese and English.

Remote Work :

No

Employment Type :

Full-time