Professional Education Manager, Customer Training

Essential Job Duties
Lead one or more clinical verticals to develop surgeon-led training programs for surgeons and staff
Identify high volume users and opinion leaders who have the potential to host courses as a Teacher surgeon
Vet and onboard Teacher KOLs based on capacity personality and willingness to be coached
Provide feedback to existing Teacher KOLs on delivery presentation and lab execution
Participate in discussions with marketing counterparts on Teacher KOL selection society partnership forecasting and course planning
Work with commercial counterparts to create strategy and drive adoption within assigned verticals
Ensure that courses are utilized effectively in order to support training and sales strategies
Create and revise course agendas and obtain regulatory approval
Work with their next-level manager to use data in order to forecast appropriate course mixes within assigned clinical verticals
Work with Customer Training Support and Customer Training Managers to coordinate events in labs nationwide in alignment with forecasts
Attend surgical society events to build relationships with Key Opinion Leaders high- volume surgeons and administrators
Aid in development and evaluation of alternate training modalities as necessary
Liaise with other medical device companies to provide enhanced support and material for Intuitive Surgeon-Led courses
Conduct technology training programs for surgical teams residents and fellows at designated training centers and remote centers as needed
Work with Customer Training team in a creative dependable and flexible manner to improve existing training programs
Create and run reports on and Tableau to identify trends and opportunities within assigned clinical vertical
Provide 4 or more Technical Trainings per quarter if needed
Provide occasional support of the da Vinci System in a hospital operating room

Qualifications :

Required Skills and Experience
6 years of experience including 3 years of Training / Professional Education
experience
Bachelors degree required preferably in Clinical or Health Sciences Healthcare
Management Engineering Business Administration Communications or Education
High capacity and excellent problem-solving skills
Solid organizational skills and ability to operate
independently
Professional work ethic
Excellent oral and written communication skills
Strong interpersonal skills
Ability to travel up to 50%

Preferred Skills and Experience
Medical-device experience preferred
Knowledge of adult learning principles preferred

Additional Information :

当社は法令に従い全ての応募者についてその適性と能力のみを基準として公正に採用選考を行います

この職位は業務上のニーズや採用候補者の経験知識技能に応じてここに記載されている職務レベルと異なるレベルで採用される場合があります

報酬は主に採用された職務レベルと候補者の資格に基づき適用される法律に従って決定されます

Remote Work :

No

Employment Type :

Full-time