Pre-Sales Technical Consultant
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Job Summary
Since our founding IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries including some of the biggest and most influential brands in the applying our unique expertise in biometrics and cryptography we enable our clients to unlock simpler and safer ways to pay connect access identify travel and protect public places at scale and in total security.
Our teams work from 5 continents and speak 100 different languages. We strongly believe that our diversity is a key driver of innovation and performance.
- Manage technical (pre-sales development post-sales) requirements of financial institutions industry (payment and transportation)
- Initiate quarterly products and services presentation to customers
- Manage all projects during pre-sales and after sales from conceptualization to kick off to sign off
- Work closely with country head for Payment Services BU and provide support to meet countrys objectives
- Responsible for all the technical activities for the Payment Services BU in the Japan
- Primary contact / front-liner for all technical-related activities working closely with CPS support perso partners regional and global technical and product teams
- Full project management for all projects from requirements gathering for white plastic certification to personalization profile setup to UAT sign off
- Provides support to sales team including customer service on products and services to be used including the details required for order management
- Provides support to local partners on CPS requirements card profile and perso profile
- Leads resolution of customer complaint raised that will require technical expertise
- Provides support to existing customers and strengthen relationship with counterparts
- Proactively seek ways to improve skills knowledge and understanding of companys tools products and solutions to be able to carry out the job effectively
- Ensure all processes are complying with security policies and scheme compliance
- Minimum 7 years experience in similar area
- 4 years of experience in the EMV/Smart card industry will be preferred
- Knowledge in solution selling and project management a plus
- Preferably Information Technology background
- Fluent in Japanese (a must) English
Technical Skills
- Smart Cards EMV Global Platform Java cards MIFARE NFC Banking/Scheme process
- Project management
By choosing to work at IDEMIA you will join a unique tech company offering a wide range of growth opportunities. You will contribute to a safer world collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life regardless of how they look where they come from who they love or what they think.
We deliver cutting edge future proof innovation that reach the highest technological standards and were transforming fast to stay a leader in a world thats changing fast too.
At IDEMIA people can develop their expertise and feel a sense of ownership and empowerment in a global environment as part of a company with the ambition and the ability to change the world.
Visit our website to know more about the leader in Identity Technologies
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About Company
We make it safer and easier for people to pay, connect, be identified, access, travel and stay safe in the physical and digital worlds.
