Partner Management Specialist

Service Partner Management Specialist

Responsible for revenue generation through permanently assigned GSSP (Global Strategic Service Partners) achieving desired revenue and profitability objectives for both partner and SAP. Act as a strategic thought leader and orchestrator of the Seller partner relationship end-to-end including key engagement activities with all stakeholders. One face proxy to one or few actively managed partners across the entire partner lifecycle with the goal of growing the partners SAPs business and investment into their SAP practice across the SAP solution portfolio.

Core tasks may include:

• Ensuring exceptional partner experience through all partner engagements with SAP

• Conducting a disciplined joint business planning process to expand the partners business with SAP including a multi-year mid-term focused development plan

• Assistingpartner in building transformational plans to differentiate themselves in the market and maximize creating customer lifetime value

• Evangelizing SAP opportunities ( productnew solutionsarea) in financial terms including potential revenue required partner investment break-even and return on investment to gain partner adoptionmainly focusingon extending the partners sweet spot

• Coordinating joint marketing and business development efforts with partner including effective partner-led demand generation tactics

• Focusing on partner readiness; supporting partner with becoming a self-sufficient autonomous cloud solution Seller

• Identifyingareas of improvement on observed competency gaps of managed partner(s) and proactively developing cloud-ready partner capabilities including presalessalesand post sales with the right-fit partner delivery capacity

• Leveraging the ecosystem to provide thought leadership into the market toshowcasethe SAP difference and grow SAPs competitive advantage

Career Level Description

Accountability

• responsible for delivery of outcome of assigned sub projects

• works independently within given area of responsibility (within defined policies and processes)

• contributes to milestones

Complexity

• contributes and works on sub projects and activities with moderate level of complexity

• work is independent & collaborative in nature

• provides regular updates to manager or project manager on project status

• Decisions/solutions canessentially enhanceexisting systems & processes

Experience

• strong competence with various tools procedures programming languages used toaccomplishthe job

Communication

• builds collaborative work relationships with similar functions across SAP

• communicates clearly in a way that others can understand within defined processes & policies

• communicates relevant messagesin a timely mannerand with constructive feedback to colleagues & managers

Key Responsibilities & Tasks

Purpose

To manage and develop end-to-end partner relationshipsaligningwith SAPs strategic priorities and the Customer Value Journey. The role fosters strong partner relationships to drive business growth and innovation

Key Responsibilities

include but are not limited to

• Build andmaintainstrong relationships with partner organizations including regular communication and meetings at global and board/executive levels

• Collaborate with partners to develop strategic plans aligned with businessobjectivesidentifyinggrowth opportunities and monitoring engagements

• Identifyco-innovation opportunities based on partner IP using SAP BTP enabling sales and regional units on new innovations

• Support demand generation and co-marketing activities to drive mutual business growth

• Resolve conflicts andsteerpartner relationship management ensuring alignment with SAPs goals and commitments.