Marketing Supervisor

Must have Japanese citizenship or Eligible work in Japan permit holder

POSITION SUMMARY

The Marketing Executive supports the execution of The Westin Yokohamas marketing and communication activities across both digital and offline channels.
This role is responsible for understanding the hotels marketing strategies campaign objectives target audiences and key messages and translating them into clear engaging and brand-aligned communications.
Key responsibilities include the creation and coordination of marketing collateral such as flyers property signage digital screens menus and promotional materials as well as supporting social media content and other digital communications.
Working closely with internal departments and external partners the Marketing Executive ensures that all marketing communications are accurate timely visually engaging and aligned with Westin and Marriott brand standards.
The ideal candidate is highly organized detail-oriented creative and able to understand the purpose behind each marketing initiative and translate it into effective execution.

CRITICAL TASKS

1. Marketing Communication & Content Creation
Understand marketing strategies campaign objectives target audiences and key messages and translate them into effective guest-facing communications.
Create and update marketing materials including flyers posters property signage digital screens menus and other promotional collateral.
Develop clear engaging and brand-aligned copy and visual content for hotel promotions.
Coordinate with relevant departments to gather accurate information and ensure timely delivery of marketing materials.
Ensure all communications are accurate consistent and aligned with Westin and Marriott brand guidelines.
2. Social Media & Digital Communication
Support the planning and execution of social media content across the hotels official channels.
Create and coordinate social media content including copy visuals and short-form video.
Translate hotel promotions and campaign messages into engaging content appropriate for each digital channel.
Coordinate with internal teams and external partners to gather content and ensure timely publication.
Monitor basic social media performance and support regular reporting and content optimization.
3. Marketing Collateral & Property Communication
Manage the production and regular update of property signage menus brochures flyers digital screens and other guest-facing materials.
Coordinate the production process including proofreading translation internal approvals printing and installation.
Ensure pricing dates product details and promotional information are accurate and up to date.
Proactively update materials in line with new campaigns seasonal promotions and operational changes.
Maintain organized archives of marketing assets for efficient reuse and adaptation.
4. Marketing Coordination & Campaign Execution
Support the execution of hotel marketing campaigns and promotional activities across Rooms F&B Spa Weddings MICE and other business areas.
Work closely with internal departments to understand their business needs and translate them into appropriate marketing deliverables.
Coordinate with external agencies designers photographers printers and other vendors as required.
Manage multiple projects and deadlines while maintaining accuracy quality and timely delivery.
Support marketing performance tracking data collection and reporting as required.

CRITICAL COMPETENCIES

Previous experience in marketing communications digital marketing social media or a related field preferred.
Experience in hospitality luxury lifestyle F&B retail or other consumer-facing industries is an advantage.
Strong written and verbal communication skills in Japanese.
Business-level English communication skills preferred.
Strong attention to detail and ability to handle information accurately.
Basic understanding of social media platforms and digital content creation.
Experience with design or content creation tools such as Adobe Creative Suite Canva or similar platforms is an advantage.
Basic understanding of marketing performance metrics and reporting is preferred.
Strong organizational and time-management skills with the ability to manage multiple assignments simultaneously.
Collaborative mindset and willingness to work closely with multiple hotel departments and external partners.

PREFERRED QUALIFICATIONS
EducationHigh school diploma/G.E.D. equivalent
Language proficiencyJapanese: Native level required
English: Business-level proficiency preferred

Computer skillProficiency in Microsoft Office applications including Word Excel PowerPoint and illustrator
Related Work ExperienceAt least 3 year of related work experience
Supervisory ExperienceNo supervisory experience is required