DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee HMI Hotel Group. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Job Summary
Oversees housekeeping operations during assigned shifts and ensures guest rooms and public areas meet cleanliness and quality standards. Supports daily housekeeping activities coordinates with other departments and ensures efficient room readiness and operational flow.
Education and Experience
- Degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major; 3 years of experience with international hospitality brands
- Conversational proficiency in Japanese language is an advantage.
Key Responsibilities
Implementing Shift Operations and Room Readiness
Oversee housekeeping activities during assigned shifts and prioritize room cleaning schedules
Review room status identify discrepancies and coordinate updates with Front Office
Ensure timely readiness of departing and arriving guest rooms
Assist in preparation and communication of room assignments and daily work plans
Inspecting Rooms and Maintaining Quality Standards
Inspect guest rooms public areas and facilities after cleaning to ensure quality standards
Ensure cleanliness presentation and maintenance meet brand expectations
Identify and report maintenance issues safety hazards and discrepancies
Follow up to ensure corrective actions are completed
Supporting Team Coordination and Daily Activities
Guide housekeeping attendants during shifts to ensure task completion
Support scheduling and daily task allocation as required
Promote teamwork and alignment to operational goals
Maintaining Housekeeping Operations and Documentation
Ensure availability of cleaning supplies linen and equipment
Complete required reports logs and documentation accurately
Maintain organization of storage areas and workspaces
Use systems to update and track housekeeping activities
Maintaining Standards and Compliance
Ensure adherence to Marriott housekeeping procedures safety and security standards
Follow company policies and brand guidelines at all times
Maintain cleanliness professional appearance and confidentiality standards
Support quality assurance expectations and operational standards
Additional Responsibilities
Duties and responsibilities are not limited to the above scope and may extend based on business requirements requiring to perform other reasonable duties as assigned by management.
This company is an equal opportunity employer.
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