Full Time Entry Level Front Office Starting March 2027

Deadline for submission: September 10th 2026

Have you ever dreamt to work in a beautiful ryokan (traditional inn) in Japan If your answer is yes Beniya Mukayu is the place for you.

• Read the details below
• check your application before September 10th 2026

JAPANESE LANGUAGE SKILLS: preferred but not requested

MAIN DUTIES

Ryokan:

• Required to cover shifts occasionally.
• Must be courteous pleasant and well-groomed at all times.
• Provide professional friendly customer service at all times in accordance with standards.
• Should work well both in a team and independently without instruction.

Front Desk:

• Greet guests courteously and professionally.
• Administer check-in procedures in an efficient and friendly manner.
• Guide guests to each of the Ryokans facilities.
• Escort guests to their room providing explanation regarding room features.
• Administer check-in procedures including but not limited to assisting with luggage in an efficient and friendly manner.

Guest Relations:

• Engage guests by name where appropriate during their stay ensuring satisfaction.
• Handle accurately and in a timely manner any guests complaints in accordance with outlined procedures and ensuring guests satisfaction.
• Provide information including but not limited to local attractions transportation and restaurants for international guests.

Reservations & Marketing:

• Respond to international correspondence in a timely manner and in well written English.
• Process professionally and efficiently English reservations via phone and email.
• Answer incoming international calls in accordance with telephone etiquette.

DURATION: 2 years

SALARY starts from JPY 220000 per month before taxes. It is discussed case by case depending on the candidates skills and experience.

WHAT BENIYA MUKAYU PROVIDES

• working visa
• support for accommodation (rent and bills to be paid by the employee)
• uniform

NOT PROVIDED:

• transportation
• meals
• accommodation (however we will help the candidate to find an apartment near Beniya Mukayu approximate rental JPY 38000 bills excluded) 

Qualifications :

Must have Bachelor or Master Degree
Fluent English required
No previous working experience required

Additional Information :

DURATION: 2 years

SALARY starts from JPY 220000 per month before taxes. It is discussed case by case depending on the candidates skills and experience.

PROVIDED:

• Certificate of eligibility (necessary for obtaining the visa)
• insurance and pension scheme as per Japanese laws and regulations

NOT PROVIDED:

• transportation
• meals
• accommodation (however we will help the candidate to find an apartment near Beniya Mukayu approximate rental JPY 38000 bills excluded) 

Remote Work :

No

Employment Type :

Full-time