Forward Deployed Engineer, Infrastructure Specialist
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Job Summary
Who are we
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
Were training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers engineers designers and more who are all passionate about their craft.
We are a global technology company co-headquartered in Toronto and San Francisco with key offices in London New York City Montreal Seoul Germany and Paris. Join us!
About North:
Why This Role
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients engineering teams youll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance healthcare and telecommunications. Our esteemed clients include industry leaders like RBC Dell and LG CNS.
We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI.
Note: between 20 - 40% travel anticipated
In this role you will:
Lead end-to-end deployment of North in private cloud and on-premises environments including planning configuration testing and rollout.
Partner with enterprise IT teams to assess infrastructure security requirements and data management practices.
Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
Design and implement deployment strategies tailored to client needs ensuring compliance with data privacy and security standards.
Troubleshoot and resolve deployment-related technical issues providing timely solutions to minimize downtime.
You may be a good fit if:
You have experience with and enjoy working directly with customers
You have experience deploying enterprise software in private/hybrid cloud environments
You have proven experience administering production Kubernetes clusters and expertise with Helm
Familiarity with DevOps practices CI/CD pipelines and tools like Git for version control
You have strong expertise in cloud infrastructure (Azure AWS GCP) networking and virtualization
You excel in fast-paced environments and can execute while priorities and objectives are a moving target
You have fluent Japanese and business-level English
If some of the above doesnt line up perfectly with your experience we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process please submit an Accommodations Request Form and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates but it doesnt limit the applications our recruiters may review or consider.
Full-Time Employees at Cohere Enjoy These Perks:
An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
A weekly lunch stipend of $75/75 or equivalent in your local currency for lunch.
Full health and dental benefits including a separate budget for mental health.
RRSP matching 401K Pension Scheme.
100% Parental Leave top-up for up to 6 months for either parent.
Annual enrichment benefits:
Arts & culture fitness/wellness quality time and a workspace improvement credit.
Education & learning stipend for conferences courses and coaching.
Remote-flexible offices in Toronto New York San Francisco London and Paris as well as a co-working stipend
6 weeks of paid vacation (30 working days!)
Budget for traveling to other offices if you are remote plus an annual company offsite.
How and Where We Work:
Cohere is remote-friendly. We have offices in Toronto San Francisco New York City London Paris Montreal and more coming soon.
For those in the office: a daily lunch program plenty of snacks and regular community and social events.
For those not near an office: a co-working benefit so you can work alongside others in your city.
Everyone receives a $500 home office stipend to set up your workspace properly.
Required Experience:
IC
About Company
Deploy multilingual models, advanced retrieval, and intelligent agents securely and privately — without the risks of ordinary AI.
