Forward Deployed Engineer (FDE)
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Job Summary
About the Role
Patsnap is looking for a Forward Deployed Engineer (FDE) to help enterprise customers successfully adopt AI-native solutions across IP R&D innovation and strategic intelligence workflows.
This role sits at the intersection of customer delivery product implementation AI solution design and business problem-solving. You will work closely with customers to understand their real business processes configure AI Agent workflows build practical prototypes and turn customer-specific needs into scalable product capabilities.
Key Responsibilities
Work directly with enterprise customers to understand their IP R&D innovation or strategic intelligence workflows.
Translate customer pain points into actionable AI solution designs and delivery plans.
Configure and deploy AI Agent workflows Skills dashboards reports and automation processes.
Build customer-facing demos and prototypes using Patsnaps AI-native product ecosystem.
Support proof-of-concept projects testing feedback collection and iteration.
Partner with Product Engineering Sales Customer Success and Solution Consulting teams.
Identify reusable customer requirements and convert them into standardised Skills or product enhancements.
Ensure delivery quality data compliance and documentation throughout engagements.
Requirements
Experience in solution engineering technical consulting product delivery implementation or customer-facing engineering roles.
Strong hands-on ability with AI tools automation workflows data analysis or prototype building.
Understanding of enterprise software SaaS platforms APIs workflow automation or AI Agent concepts.
Strong communication skills and stakeholder management capabilities.
Business-level English and Japanese preferred for Japan-facing roles.
Preferred Qualifications
Experience in IP patent intelligence R&D intelligence legal tech innovation management or enterprise AI solutions.
Experience with AI Agents LLM applications prompt engineering workflow orchestration or no-code/low-code tools.
Technical background in software engineering data science or related fields.
What Success Looks Like
Customers can see a working prototype using their own business context within a short delivery cycle.
AI workflows are embedded into the customers existing processes.
Customer-specific needs are converted into reusable product capabilities or Skills.
Delivery outcomes are measurable and directly useful to decision-making.
Why Join Patsnap
At Patsnap we are building AI-native solutions that help companies transform how they manage IP R&D innovation and strategic intelligence. As an FDE you will play a key role in turning AI capabilities into real customer outcomes delivering usable results not just software access.
Required Experience:
IC
About Company
Patsnap empowers IP and R&D teams with advanced AI to get better answers and make faster decisions. Increase IP productivity by 75% while reducing R&D wastage by 25%.
